How To Fix ISUPRP062 - More than one rate category defined in installation &1 for contract &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: ISUPRP - Nachrichten zum Produktvorschlag

• Message number: 062

• Message text: More than one rate category defined in installation &1 for contract &2.

What causes this issue?

More than one rate category is defined in Installation &1 for
Contract &2.
The installation has more than one rate category. There should only be
one time-dependent data entry.

System Response

The system displays a message indicating that the contract entered is
not a sample contract.

How to fix this error?

Verify whether the contract is an actual sample contract.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISUPRP062 - More than one rate category defined in installation &1 for contract &2. ?

  The SAP error message ISUPRP062 indicates that there is a configuration issue related to the rate categories defined for a specific installation and contract. This error typically arises in the context of SAP IS-U (Industry Solution for Utilities) when there are multiple rate categories assigned to a single installation for a specific contract, which is not allowed.
  Cause:
  The primary cause of this error is that the system has detected more than one rate category associated with the installation for the specified contract. In SAP IS-U, each installation should have a unique rate category for billing purposes. Having multiple rate categories can lead to ambiguity in billing calculations and processes.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Rate Categories:
  
  Go to the installation data in the SAP system and check the rate categories assigned to the installation for the specified contract.
  You can do this by navigating to the relevant transaction (e.g., ES32 for installations) and reviewing the rate category settings.
  
  
  
  Identify Duplicates:
  
  Identify if there are indeed multiple rate categories assigned to the same installation for the same contract. This can happen due to incorrect data entry or configuration.
  
  
  
  Correct Configuration:
  
  If you find multiple rate categories, you will need to decide which rate category should be retained and which ones should be removed or adjusted.
  You can modify the installation data to ensure that only one rate category is assigned to the installation for the contract in question.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or configuration guides related to rate categories in IS-U to ensure that you are following the correct procedures.
  
  
  
  Testing:
  
  After making the necessary changes, test the billing process again to ensure that the error is resolved and that the billing runs correctly.
  
  
  
  Consult with SAP Support:
  
  If you are unable to resolve the issue or if the problem persists, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ES32 (Installation), ES33 (Contract), and others that may help you navigate the installation and contract data.
  Configuration Settings: Review the configuration settings in the SAP Customizing Implementation Guide (IMG) related to rate categories and billing.
  User Roles: Ensure that you have the necessary authorizations to make changes to installation and contract data.
  
  By following these steps, you should be able to resolve the ISUPRP062 error and ensure that your installation and contract data is correctly configured for billing in SAP IS-U.