How To Fix ISUPRP056 - Contract's Inst. &1 Div. &2 and Pro.d &3 Div. &4 are not the same

SAP Error Message - Details

• Message type: E = Error

• Message class: ISUPRP - Nachrichten zum Produktvorschlag

• Message number: 056

• Message text: Contract's Inst. &1 Div. &2 and Pro.d &3 Div. &4 are not the same

What causes this issue?

Contract's Instal. &1 Div &2 and Prod &3 Div &4
are not the same.

System Response

The system displays this error because the division for the contract's
installation and the CRM product's division do not match.

How to fix this error?

Select a contract and product that have the same division.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISUPRP056 - Contract's Inst. &1 Div. &2 and Pro.d &3 Div. &4 are not the same ?

  The SAP error message ISUPRP056 indicates a mismatch between the installation and division of a contract and the corresponding product. This typically occurs in the context of contract management or sales and distribution processes within SAP.
  Cause:
  The error arises when there is an inconsistency between the installation and division of the contract and the product being processed. Specifically, the error message states that the installation and division of the contract (identified by &1 for installation and &2 for division) do not match the installation and division of the product (identified by &3 for product and &4 for division). This can happen due to:
  
  Data Entry Errors: Incorrect data entry when creating or modifying contracts or products.
  Configuration Issues: Incorrect configuration in the system that defines how installations and divisions are linked to products.
  Master Data Issues: Inconsistencies in master data for products, installations, or contracts.
  
  Solution:
  To resolve the ISUPRP056 error, you can take the following steps:
  
  
  Verify Data: Check the installation and division details of both the contract and the product. Ensure that they match as expected.
  
  Go to the contract in question and check the installation and division fields.
  Check the product master data to confirm the installation and division settings.
  
  
  
  Correct Data: If you find discrepancies, correct the data in either the contract or the product master data to ensure they align.
  
  If the contract is incorrect, update the contract with the correct installation and division.
  If the product is incorrect, update the product master data accordingly.
  
  
  
  Review Configuration: If the issue persists, review the configuration settings in SAP related to installations and divisions. Ensure that the system is set up correctly to handle the relationships between contracts and products.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing contracts and products, especially regarding installations and divisions.
  
  
  Seek Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), or VA03 (Display Sales Order) to manage contracts and products.
  Master Data Management: Understanding how to manage master data in SAP can help prevent such errors in the future.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the ISUPRP056 error in your SAP system.