How To Fix ISUPRP034 - Contract &1 (Product &2 ): Installation &3 has no rate category at &4

SAP Error Message - Details

• Message type: E = Error

• Message class: ISUPRP - Nachrichten zum Produktvorschlag

• Message number: 034

• Message text: Contract &1 (Product &2 ): Installation &3 has no rate category at &4

What causes this issue?

Contract <(>&<)>V1& (Product <(>&<)>V2& ): Installation
<(>&<)>V3& has no rate category at key date <(>&<)>V4&.
The contract given is used as a sample contract in the product
mentioned. It should have an associated installation that has a valid
rate determination.
Since no rate category is assigned, simulation for the contract is not
possible.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change the start date. If this does not help, correct the rate
determination for the contract.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISUPRP034 - Contract &1 (Product &2 ): Installation &3 has no rate category at &4 ?

  The SAP error message ISUPRP034 indicates that there is an issue with a contract and its associated product and installation. Specifically, it means that the installation referenced in the contract does not have a rate category defined at the specified location. This can occur in various scenarios, particularly in the context of utilities or service contracts where pricing and rate categories are essential for billing and service management.
  Cause:
  
  Missing Rate Category: The installation (e.g., a meter or service point) does not have a rate category assigned to it. This could be due to incorrect configuration or data entry.
  Incorrect Configuration: The rate category might not be set up correctly in the system, or it may not be linked to the product or contract.
  Data Migration Issues: If data was migrated from another system, there may have been issues that resulted in missing or incomplete data.
  Contract Setup Issues: The contract may not have been set up correctly, leading to inconsistencies in the associated installations and their rate categories.
  
  Solution:
  
  Check Installation Data: Go to the installation in question and verify if a rate category is assigned. You can do this by navigating to the installation details in the SAP system.
  Assign Rate Category: If the rate category is missing, you will need to assign an appropriate rate category to the installation. This can typically be done in the installation master data.
  Review Contract Configuration: Ensure that the contract is correctly configured and that it references the correct installation and product.
  Consult with Configuration Team: If you are unsure about the correct rate category to assign, consult with your SAP configuration team or a functional consultant who specializes in the relevant module (e.g., IS-U for utilities).
  Check for Data Migration Issues: If this issue arose after a data migration, review the migration process to ensure that all necessary data was transferred correctly.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as IE02 (Change Installation), IE03 (Display Installation), or ISU_CONTRACT (Contract Management) to access and modify the relevant data.
  Documentation: Refer to SAP documentation or help files related to contract management and installation data for more detailed guidance on setting up rate categories.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to resolve the ISUPRP034 error and ensure that the installation has the necessary rate category assigned for proper contract processing.