How To Fix ISUPRP027 - Contract &1 (Segment &2 ):Installation &3 has more than 1 register

SAP Error Message - Details

• Message type: E = Error

• Message class: ISUPRP - Nachrichten zum Produktvorschlag

• Message number: 027

• Message text: Contract &1 (Segment &2 ):Installation &3 has more than 1 register

What causes this issue?

Contract <(>&<)>V1& (Segment <(>&<)>V2& ): Installation
<(>&<)>V3& has more than one cumulating consumption register.
The contract given is used as a sample contract in some items of the
segment mentioned above. It should have an associated installation
structure as specified in the consumption segment item.
In this special case Customizing for the segment item expects exactly
one cumulating consumption register.

System Response

The process is terminated because the basic product proposal Customizing
is incorrect.

How to fix this error?

Correct the basic product proposal Customizing.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISUPRP027 - Contract &1 (Segment &2 ):Installation &3 has more than 1 register ?

  The SAP error message ISUPRP027 indicates that there is an issue with a contract and its associated installation, specifically that the installation has more than one register assigned to it. This can occur in the context of utilities management, where installations (like meters) are expected to have a one-to-one relationship with registers (the devices that measure consumption).
  Cause:
  
  Multiple Registers Assigned: The primary cause of this error is that the installation referenced in the contract has multiple registers assigned to it. In many utility scenarios, each installation should typically have a single register for accurate billing and measurement.
  Data Entry Errors: There may have been an error during data entry or configuration, leading to multiple registers being linked to a single installation.
  System Configuration Issues: The system may not be configured correctly to handle the relationship between installations and registers.
  
  Solution:
  
  Review Installation Data: Check the installation data in the SAP system to identify how many registers are currently assigned to the installation in question. This can usually be done through transaction codes related to utility management.
  Correct the Assignment: If there are indeed multiple registers assigned, determine which register should be the primary one for billing purposes. You may need to remove the additional registers or reassign them to different installations as appropriate.
  Consult Documentation: Refer to SAP documentation or guidelines for managing installations and registers to ensure compliance with best practices.
  Data Cleanup: If the issue is due to data entry errors, perform a data cleanup to ensure that each installation has only one register assigned.
  Testing: After making changes, test the contract and installation to ensure that the error no longer occurs and that the system behaves as expected.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ES31 (for installation data) and ES32 (for register data) to manage installations and registers effectively.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address underlying issues.
  User Roles: Ensure that users have the appropriate roles and permissions to make changes to installation and register data.
  Training: Consider training for users involved in data entry and management of utility contracts to minimize future occurrences of similar errors.
  
  By following these steps, you should be able to resolve the ISUPRP027 error and ensure that your installations and registers are correctly configured in the SAP system.