How To Fix ISUPRP024 - Contract &1 (Product &2 ):Installation &3 deviates from &4 RegCodes

SAP Error Message - Details

• Message type: E = Error

• Message class: ISUPRP - Nachrichten zum Produktvorschlag

• Message number: 024

• Message text: Contract &1 (Product &2 ):Installation &3 deviates from &4 RegCodes

What causes this issue?

Contract <(>&<)>V1& (Product <(>&<)>V2& ): Installation
<(>&<)>V3& does not only have registers with register codes
<(>&<)>V4&..
The contract given is used as a sample contract in the product
mentioned. It should have an associated installation structure that is
compatible with all the consumption segment items where the product is
used. More exactly it should have the specific installation structure of
the consumption segment item together with the register codes stored
therein.
In this special case, Customizing for the segment item expects exactly
two registers with just the register codes mentioned above.

System Response

The process is terminated because the basic product proposal Customizing
is wrong.

How to fix this error?

Correct the basic product proposal Customizing.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISUPRP024 - Contract &1 (Product &2 ):Installation &3 deviates from &4 RegCodes ?

  The SAP error message ISUPRP024 indicates that there is a discrepancy between the installation of a product and the registered codes associated with that product in the system. This error typically arises in the context of SAP IS-U (Industry Solution for Utilities) when dealing with contracts and installations.
  Cause:
  The error message ISUPRP024 is triggered when:
  
  The installation (or device) associated with a contract does not match the expected registration codes (RegCodes) defined for that product.
  There may be a mismatch in the configuration of the product, such as incorrect or missing registration codes.
  The installation might have been modified or updated, leading to a deviation from the original registration codes.
  
  Solution:
  To resolve the ISUPRP024 error, you can take the following steps:
  
  
  Check Registration Codes:
  
  Verify the registration codes associated with the product in question. Ensure that they are correctly defined in the system.
  
  
  
  Review Installation Data:
  
  Examine the installation data for the specific installation (Installation &3) to ensure that it aligns with the expected registration codes (RegCodes &4).
  Check if there have been any recent changes to the installation that might have caused the deviation.
  
  
  
  Update Product Configuration:
  
  If the product configuration is incorrect, update it to reflect the correct registration codes that match the installation.
  
  
  
  Reassign Installation:
  
  If necessary, consider reassigning the installation to the correct product or contract that matches the registration codes.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to IS-U and the specific error message for any additional guidance or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant configuration information.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as IE02 (Change Equipment) or ISU_CONTRACT (Contract Management) to review and modify the relevant data.
  SAP Notes: Check for any SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Authorization: Ensure that you have the necessary authorizations to view and modify contract and installation data in the SAP system.
  
  By following these steps, you should be able to identify and resolve the cause of the ISUPRP024 error in your SAP system.