How To Fix ISUPRP023 - Contract &1 (Segment &2 ):Installation &3 with RegCode <> &4

SAP Error Message - Details

• Message type: E = Error

• Message class: ISUPRP - Nachrichten zum Produktvorschlag

• Message number: 023

• Message text: Contract &1 (Segment &2 ):Installation &3 with RegCode <> &4

What causes this issue?

Contract <(>&<)>V1& (Segment <(>&<)>V2& ): Installation
<(>&<)>V3& does not only have registers with register code
<(>&<)>V4&.
The contract given is used as a sample contract in some items of the
segment mentioned above. It should have an associated installation
structure as specified in the consumption segment item together with the
register codes stored therein.
In this special case, Customizing for the segment item expects exactly
one register with the register code mentioned above.

System Response

The process is terminated because the basic product proposal Customizing
is incorrect.

How to fix this error?

Correct the basic product proposal Customizing.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISUPRP023 - Contract &1 (Segment &2 ):Installation &3 with RegCode <> &4 ?

  The SAP error message ISUPRP023 typically relates to issues with contracts and installations in the SAP IS-U (Industry Solution for Utilities) module. This error indicates a mismatch between the registration code of an installation and the expected registration code defined in the contract.
  Cause:
  The error message ISUPRP023 occurs due to one of the following reasons:
  
  Mismatched Registration Code: The registration code (RegCode) associated with the installation does not match the registration code expected by the contract.
  Incorrect Configuration: There may be a configuration issue in the contract or installation data.
  Data Inconsistency: There could be inconsistencies in the master data for the installation or contract.
  
  Solution:
  To resolve the ISUPRP023 error, you can take the following steps:
  
  
  Check Registration Codes:
  
  Verify the registration code of the installation (Installation &3) and ensure it matches the registration code expected by the contract (RegCode &4).
  If there is a discrepancy, you may need to update the installation or contract data accordingly.
  
  
  
  Review Contract Details:
  
  Check the contract details for any errors or misconfigurations. Ensure that the contract is correctly set up for the installation in question.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check in the SAP system to identify any inconsistencies between the contract and installation data.
  Use transaction codes like EL31 (for contract management) or EL30 (for installation management) to review and correct any discrepancies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to IS-U contracts and installations for any specific guidelines or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant data for troubleshooting.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP IS-U, such as:
  
  EL31 - Contract Management
  EL30 - Installation Management
  
  
  SAP Notes: Search for SAP Notes related to ISUPRP023 for any patches or updates that may address this issue.
  Master Data Management: Ensure that the master data for both contracts and installations is properly maintained and updated.
  
  By following these steps, you should be able to identify and resolve the cause of the ISUPRP023 error in your SAP system.