How To Fix ISUPFC011 - Rate category &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ISUPFC - Messages for Price Simulation

• Message number: 011

• Message text: Rate category &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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• What is the cause and solution for SAP error message ISUPFC011 - Rate category &1 does not exist ?

  The SAP error message ISUPFC011, which states "Rate category &1 does not exist," typically occurs in the context of SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI). This error indicates that the system is trying to reference a rate category that has not been defined or is not available in the system.
  Cause:
  
  Missing Rate Category: The specified rate category (represented by &1) has not been created in the system.
  Incorrect Configuration: There may be a configuration issue where the rate category is not properly linked to the relevant charging or invoicing processes.
  Data Migration Issues: If data has been migrated from another system, the rate category may not have been included in the migration.
  Typographical Error: There could be a typo in the rate category name being referenced in the configuration or transaction.
  
  Solution:
  
  
  Check Rate Category Configuration:
  
  Navigate to the relevant configuration area in SAP CC or CI.
  Verify if the rate category exists. If it does not, you will need to create it.
  If it exists, ensure that it is active and properly configured.
  
  
  
  Create Missing Rate Category:
  
  If the rate category is indeed missing, create it by following the appropriate steps in the configuration menu.
  Ensure that all necessary parameters and attributes for the rate category are defined.
  
  
  
  Review Related Configuration:
  
  Check any related configurations that might reference the rate category. Ensure that all dependencies are correctly set up.
  
  
  
  Check for Typos:
  
  Review the input where the error occurred to ensure that there are no typographical errors in the rate category name.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on how to set up rate categories correctly.
  
  
  
  Testing:
  
  After making changes, test the relevant transaction or process to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on your SAP version, you may use transaction codes like SPRO to access the configuration settings.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the ISUPFC011 error and ensure that the rate category is correctly configured in your SAP system.