How To Fix ISUPFC010 - Enter a CRM product

SAP Error Message - Details

• Message type: E = Error

• Message class: ISUPFC - Messages for Price Simulation

• Message number: 010

• Message text: Enter a CRM product

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISUPFC010 - Enter a CRM product ?

  The SAP error message ISUPFC010, which states "Enter a CRM product," typically occurs in the context of SAP CRM (Customer Relationship Management) when a user is trying to create or modify a document (like a sales order, service order, etc.) that requires a product to be specified, but none has been entered.
  Cause:
  
  Missing Product Entry: The most common cause of this error is that the user has not entered a product in the relevant field where a CRM product is required.
  Incorrect Configuration: There may be configuration issues in the CRM system that prevent the product from being recognized or displayed.
  Authorization Issues: The user may not have the necessary authorizations to view or select products in the CRM system.
  Data Inconsistencies: There may be inconsistencies in the master data, such as the product not being properly defined or activated in the system.
  
  Solution:
  
  Enter a Product: The immediate solution is to ensure that a valid CRM product is entered in the relevant field. Check if the product exists in the system and is active.
  Check Product Master Data: Verify that the product master data is correctly set up in the system. Ensure that the product is not marked as inactive or deleted.
  Review Configuration: If the product is valid but still not recognized, review the configuration settings in the CRM system to ensure that the product categories and types are correctly defined.
  Authorization Check: Ensure that the user has the necessary authorizations to access and select products. This may involve checking user roles and permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the transaction or process you are working with.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with product management, such as CRMD_ORDER for managing orders.
  SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal, as there may be patches or updates that address known issues.
  Training and Documentation: Consider reviewing training materials or documentation related to product management in SAP CRM to better understand how to manage products effectively.
  
  By following these steps, you should be able to resolve the ISUPFC010 error and successfully enter a CRM product in your SAP system.