How To Fix ISUPFC005 - No contract template for master data template &1 CRM product &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ISUPFC - Messages for Price Simulation

• Message number: 005

• Message text: No contract template for master data template &1 CRM product &2

What causes this issue?

The system could not determine a <DS:DE.ISU_TEMPLATE_CONTRACT>contract
template</> for master data template &v1& and CRM product &v2&.

System Response

The system terminates product simulation.

How to fix this error?

Maintain the contract template determination, or implement BAdI
ISU_PFC_TEMPLATE_CONTRACT (enhancement spot ISU_CRM_PFC).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISUPFC005 - No contract template for master data template &1 CRM product &2 ?

  The SAP error message ISUPFC005 indicates that there is no contract template available for the specified master data template and CRM product. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to create or manage contracts.
  Cause:
  
  
  Missing Contract Template: The primary cause of this error is that the system cannot find a contract template that corresponds to the specified master data template and CRM product. This could be due to:
  
  The contract template has not been created or activated.
  The contract template is not assigned to the relevant product or master data template.
  The configuration settings for contract templates are incomplete or incorrect.
  
  
  
  Incorrect Product or Template: The product or master data template specified in the error message may not be correctly defined or may not exist in the system.
  
  
  Solution:
  To resolve the ISUPFC005 error, you can take the following steps:
  
  
  Check Contract Templates:
  
  Go to the transaction code for managing contract templates (e.g., CRMD_ORDER or SOM).
  Verify if the contract template exists for the specified product and master data template.
  If it does not exist, create a new contract template or modify an existing one to ensure it meets the requirements.
  
  
  
  Assign Contract Template:
  
  Ensure that the contract template is properly assigned to the relevant CRM product and master data template.
  You can do this by navigating to the configuration settings for contract management and checking the assignments.
  
  
  
  Review Product Master Data:
  
  Check the master data for the CRM product in question to ensure it is correctly set up.
  Make sure that the product is active and that all necessary fields are filled out.
  
  
  
  Configuration Settings:
  
  Review the configuration settings related to contract management in SAP. This may involve checking the customizing settings in SPRO (SAP Project Reference Object) under the relevant modules.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed guidance on contract templates and their configuration.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SOM, and SPRO for configuration.
  SAP Notes: Check for any SAP Notes related to contract management and the specific error message for additional insights or patches.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and manage contract templates.
  
  By following these steps, you should be able to identify and resolve the cause of the ISUPFC005 error in your SAP system.