How To Fix ISUPFC007 - Contract template &1 with inadmissible meter reading for device &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ISUPFC - Messages for Price Simulation

• Message number: 007

• Message text: Contract template &1 with inadmissible meter reading for device &2

What causes this issue?

You want to use contract &v1& as the <DS:DE.ISU_TEMPLATE_CONTRACT>
contract template</> for product simulation. This requires that no meter
readings are entered for the installed devices during the validity
period of the contract. Only meter readings during installation or
move-in are permitted. However, the system found a different meter
reading result for device &v2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISUPFC007 - Contract template &1 with inadmissible meter reading for device &2 ?

  The SAP error message ISUPFC007 indicates that there is an issue with a contract template and an associated meter reading for a specific device. This error typically arises in the context of SAP IS-U (Industry Solution for Utilities) when the system encounters a meter reading that is not acceptable or valid according to the defined rules or configurations.
  Cause:
  
  
  Inadmissible Meter Reading: The meter reading associated with the device does not meet the criteria set in the contract template. This could be due to:
  
  The reading being outside the expected range (e.g., negative values, readings that are lower than previous readings).
  The reading being entered for a period that is not valid (e.g., a future date).
  The reading not being in the correct format or unit of measure.
  
  
  
  Contract Template Configuration: The contract template may have specific rules or conditions that the meter reading must satisfy, and the current reading does not comply with these rules.
  
  
  Device Configuration: The device itself may have settings or configurations that restrict certain types of readings or require specific conditions to be met.
  
  
  Solution:
  
  
  Verify Meter Reading: Check the meter reading for accuracy. Ensure that it is a valid reading and falls within the acceptable range. If the reading is incorrect, correct it in the system.
  
  
  Check Contract Template: Review the contract template associated with the device. Ensure that the rules and conditions defined in the template are appropriate and that the meter reading complies with these conditions.
  
  
  Review Device Configuration: Check the configuration of the device to ensure that it is set up correctly. Look for any restrictions or settings that may affect the acceptance of meter readings.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the error message and guidelines on how to resolve it.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like EL31 (for entering meter readings) or EAM (for asset management) to access relevant data.
  SAP Notes: Check for any SAP Notes related to ISUPFC007 for additional insights or patches that may address known issues.
  User Exits and BAdIs: If custom logic is implemented, review any user exits or BAdIs that may affect how meter readings are processed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.