How To Fix ISU_SEAL_IN058 - No change in user status

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_SEAL_IN - Message class for IS-U: India localization

• Message number: 058

• Message text: No change in user status

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_SEAL_IN058 - No change in user status ?

  The SAP error message ISU_SEAL_IN058, which states "No change in user status," typically occurs in the context of the SAP IS-U (Industry Solution for Utilities) module, particularly when dealing with user status management for utility services.
  Cause:
  This error message usually indicates that an attempt was made to change the user status of a utility service (like a meter or contract) but the system has determined that there is no actual change to be made. This can happen for several reasons:
  
  Status Already Set: The user status you are trying to set is already active, and therefore, there is no change to apply.
  Incorrect Status Transition: The status you are trying to set may not be valid based on the current status of the object.
  Authorization Issues: The user may not have the necessary authorizations to change the status, leading to the system not processing the request.
  Configuration Issues: There may be configuration settings in the user status management that prevent the change from being executed.
  
  Solution:
  To resolve the ISU_SEAL_IN058 error, you can take the following steps:
  
  
  Check Current Status: Verify the current user status of the object you are trying to change. If it is already set to the desired status, no action is needed.
  
  
  Review Status Transition Rules: Ensure that the status you are trying to set is valid based on the current status. Check the status management configuration to understand the allowed transitions.
  
  
  Authorization Check: Ensure that the user attempting to make the change has the necessary authorizations to modify the user status. You may need to consult with your SAP security team.
  
  
  Consult Documentation: Review the SAP documentation related to user status management in IS-U to ensure that you are following the correct procedures.
  
  
  Debugging: If the issue persists, consider debugging the transaction to see if there are any underlying issues or conditions that are preventing the status change.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for further assistance, especially if you suspect a bug or configuration issue.
  
  
  Related Information:
  
  User Status Management: Understanding how user statuses work in SAP IS-U can help in troubleshooting. User statuses are often used to control the processing of utility contracts, meters, and other related objects.
  Transaction Codes: Familiarize yourself with relevant transaction codes (like IW32 for changing work orders, or ISU-specific transactions) that may be involved in the process.
  SAP Notes: Check for any SAP Notes related to ISU user status management that may provide additional insights or patches for known issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.