How To Fix ISU_SEAL_IN057 - No active user status

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_SEAL_IN - Message class for IS-U: India localization

• Message number: 057

• Message text: No active user status

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_SEAL_IN057 - No active user status ?

  The SAP error message ISU_SEAL_IN057: No active user status typically occurs in the context of the SAP IS-U (Industry Solution for Utilities) module, particularly when dealing with seals or meters. This error indicates that the system cannot find an active user status for the object you are trying to process, which is necessary for the operation you are attempting to perform.
  Cause:
  
  Missing User Status: The object (e.g., a meter or seal) does not have an active user status assigned to it. User statuses are used to control the processing of objects in SAP.
  Incorrect Configuration: The configuration for user statuses may not be set up correctly, or the status might not be activated for the specific object type.
  Object Lifecycle: The object may be in a lifecycle state that does not allow for the operation you are trying to perform (e.g., it may be inactive or in a closed state).
  
  Solution:
  
  
  Check User Status:
  
  Navigate to the object in question (e.g., the meter or seal).
  Check the status management section to see if there is an active user status assigned.
  If there is no active status, you may need to assign one that allows the operation you are trying to perform.
  
  
  
  Update User Status:
  
  If the object is missing an active user status, you can manually update the status.
  Use transaction codes like IW32 (for changing equipment) or IE02 (for changing functional locations) to update the status.
  
  
  
  Configuration Review:
  
  Review the configuration settings for user statuses in the SAP system. Ensure that the statuses are correctly defined and activated for the relevant object types.
  You may need to consult with your SAP Basis or configuration team to ensure that the user status settings are correct.
  
  
  
  Check Object Lifecycle:
  
  Ensure that the object is in a valid state for the operation you are trying to perform. If the object is closed or inactive, you may need to reactivate it or change its status.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on user statuses and their configurations.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31/IW32 (for work orders), IE01/IE02 (for equipment), and ISU-specific transactions for seals and meters.
  User Status Configuration: User statuses can be configured in the SAP system under the relevant customizing settings. This is typically found in the SPRO transaction under the IS-U module.
  SAP Notes: Check for any SAP Notes related to this error message for potential bug fixes or additional guidance.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.