How To Fix ISU_S4H_C4C_UTIL_MSG398 - Real Mode: &1 record(s) selected

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_S4H_C4C_UTIL_MSG -

• Message number: 398

• Message text: Real Mode: &1 record(s) selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_S4H_C4C_UTIL_MSG398 - Real Mode: &1 record(s) selected ?

  The SAP error message ISU_S4H_C4C_UTIL_MSG398 typically indicates that there is an issue related to the selection of records in a specific context, often in the integration between SAP IS-U (Utilities) and SAP S/4HANA or SAP Cloud for Customer (C4C). The message suggests that a certain number of records have been selected, but it may not be functioning as expected.
  Cause:
  
  Data Selection Issues: The error may arise due to incorrect or unexpected data being selected from the database. This could be due to filters or criteria that do not match any records.
  Configuration Problems: There may be configuration issues in the integration settings between IS-U and S/4HANA or C4C.
  Authorization Issues: The user may not have the necessary authorizations to access the selected records.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or issues with the application logic.
  
  Solution:
  
  Check Selection Criteria: Review the selection criteria used in the transaction or report to ensure they are correct and that they should return the expected records.
  Review Configuration: Verify the configuration settings for the integration between IS-U and S/4HANA or C4C. Ensure that all necessary settings are correctly configured.
  Authorization Check: Ensure that the user executing the transaction has the necessary authorizations to view the selected records.
  Debugging: If you have access to technical resources, consider debugging the process to identify where the selection is failing.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional context and troubleshooting steps.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message and context.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on similar issues.
  Transaction Codes: Familiarize yourself with the transaction codes related to IS-U and S/4HANA integration, as they may provide additional insights into the error.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the ISU_S4H_C4C_UTIL_MSG398 error message.