How To Fix ISU_S4H_C4C_UTIL_MSG290 - Price calculation failed for item &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_S4H_C4C_UTIL_MSG -

• Message number: 290

• Message text: Price calculation failed for item &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_S4H_C4C_UTIL_MSG290 - Price calculation failed for item &1 ?

  The SAP error message ISU_S4H_C4C_UTIL_MSG290 indicates that there was a failure in the price calculation for a specific item in the context of SAP IS-U (Utilities) and its integration with S/4HANA and C4C (Cloud for Customer). This error can occur in various scenarios, such as billing, invoicing, or during the processing of utility services.
  Possible Causes:
  
  Configuration Issues: Incorrect configuration in pricing procedures or master data settings can lead to calculation failures.
  Missing Master Data: Required master data (e.g., condition records, pricing conditions) may be missing or incomplete.
  Invalid Condition Records: Condition records that are not properly maintained or are invalid can cause the pricing calculation to fail.
  Technical Issues: There may be underlying technical issues, such as system performance problems or bugs in the software.
  Data Inconsistencies: Inconsistencies in the data being processed, such as incorrect item details or parameters, can lead to calculation errors.
  
  Solutions:
  
  Check Configuration: Review the pricing procedure configuration in the SAP system to ensure that it is set up correctly. This includes checking the condition types, access sequences, and pricing conditions.
  Verify Master Data: Ensure that all necessary master data is available and correctly maintained. This includes checking customer master data, material master data, and any relevant condition records.
  Review Condition Records: Check the condition records for the pricing conditions being used. Make sure they are valid and properly maintained.
  Analyze Logs: Look at the application logs or error logs in the SAP system to get more details about the error. This can provide insights into what specifically caused the failure.
  Test with Sample Data: If possible, try to replicate the issue with sample data to see if the error persists. This can help isolate the problem.
  Consult Documentation: Refer to SAP documentation or notes related to pricing and billing in IS-U for any known issues or additional troubleshooting steps.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training and Documentation: Ensure that users involved in pricing and billing processes are adequately trained and have access to relevant documentation.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.