How To Fix ISU_S4H_C4C_UTIL_MSG289 - Job processing started for &1 Sales Documents


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ISU_S4H_C4C_UTIL_MSG -

  • Message number: 289

  • Message text: Job processing started for &1 Sales Documents

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message ISU_S4H_C4C_UTIL_MSG289 - Job processing started for &1 Sales Documents ?

    The SAP error message ISU_S4H_C4C_UTIL_MSG289 typically indicates that there is an issue related to the processing of sales documents in the context of SAP IS-U (Utilities) and its integration with S/4HANA and C4C (Cloud for Customer). The message suggests that a job has started for processing sales documents, but it may not be completing successfully due to various reasons.

    Possible Causes:

    1. Data Issues: There may be inconsistencies or missing data in the sales documents that are being processed.
    2. Configuration Problems: Incorrect configuration settings in the integration between IS-U, S/4HANA, and C4C could lead to processing failures.
    3. Job Scheduling Issues: The job may not be scheduled correctly, or there may be conflicts with other jobs running in the system.
    4. Authorization Issues: The user or process executing the job may not have the necessary authorizations to access or process the sales documents.
    5. System Performance: High system load or performance issues could cause the job to fail or time out.

    Solutions:

    1. Check Data Integrity: Review the sales documents for any missing or inconsistent data. Ensure that all required fields are populated correctly.
    2. Review Configuration: Verify the configuration settings for the integration between IS-U, S/4HANA, and C4C. Ensure that all necessary settings are correctly configured.
    3. Job Monitoring: Use transaction codes like SM37 to monitor the job status. Check for any error messages or logs that provide more details about the failure.
    4. Authorization Check: Ensure that the user or process has the necessary authorizations to execute the job and access the sales documents.
    5. Performance Tuning: If system performance is an issue, consider optimizing the system or scheduling the job during off-peak hours to reduce load.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Documentation: Review the official SAP documentation for IS-U, S/4HANA, and C4C for best practices on integration and job processing.
    • Community Forums: Engage with SAP community forums or support channels to see if other users have encountered similar issues and how they resolved them.

    If the issue persists after trying the above solutions, it may be necessary to involve SAP support for further investigation and assistance.

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