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Message type: E = Error
Message class: ISU_S4H_C4C_UTIL_MSG -
Message number: 283
Message text: No Status exists for Document & in ERP
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ISU_S4H_C4C_UTIL_MSG283
- No Status exists for Document & in ERP ?The SAP error message ISU_S4H_C4C_UTIL_MSG283 indicates that there is no status available for a specific document in the ERP system. This error typically arises in the context of integration between SAP systems, such as when using SAP S/4HANA and SAP Cloud for Customer (C4C) or other related modules.
Cause:
- Document Not Created: The document referenced may not have been created in the ERP system.
- Status Not Updated: The status of the document may not have been updated correctly, leading to the system not recognizing it.
- Integration Issues: There may be issues with the integration between the systems, causing the status not to be synchronized.
- Configuration Issues: Incorrect configuration settings in the ERP or C4C system can lead to this error.
- Data Consistency: There may be inconsistencies in the data between the systems, such as missing or incorrect entries.
Solution:
- Check Document Existence: Verify that the document in question exists in the ERP system. You can do this by searching for the document using its ID or other relevant criteria.
- Update Document Status: If the document exists but the status is not updated, try to manually update the status in the ERP system.
- Review Integration Settings: Check the integration settings between SAP S/4HANA and C4C to ensure that they are correctly configured. This includes checking middleware settings if applicable.
- Data Synchronization: Ensure that data synchronization processes are running correctly and that there are no errors in the data transfer between systems.
- Consult Logs: Review system logs for any errors or warnings that may provide additional context about the issue.
- Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error message and any relevant details.
Related Information:
By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.
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