How To Fix ISU_S4H_C4C_UTIL_MSG281 - No receiver system determined.

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_S4H_C4C_UTIL_MSG -

• Message number: 281

• Message text: No receiver system determined.

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_S4H_C4C_UTIL_MSG281 - No receiver system determined. ?

  The SAP error message ISU_S4H_C4C_UTIL_MSG281: No receiver system determined typically occurs in the context of integration scenarios, particularly when using SAP Cloud for Customer (C4C) and SAP S/4HANA. This error indicates that the system is unable to determine a valid receiver system for the data being processed or transmitted.
  Causes:
  
  
  Configuration Issues: The integration settings between SAP S/4HANA and SAP C4C may not be properly configured. This includes missing or incorrect settings in the communication arrangements or integration scenarios.
  
  
  Missing Receiver Determination: The system may not have a defined receiver for the specific message type or event being processed. This can happen if the necessary receiver determination logic is not set up.
  
  
  Data Issues: The data being sent may not meet the criteria for a valid receiver, such as missing key fields or incorrect values.
  
  
  Authorization Issues: The user or system may not have the necessary authorizations to access the receiver system.
  
  
  Technical Errors: There could be underlying technical issues, such as network problems or service outages, that prevent the system from determining the receiver.
  
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the integration configuration in both SAP S/4HANA and SAP C4C. Ensure that the communication arrangements are correctly set up.
  Check the receiver determination settings in the Integration Framework or the relevant configuration area.
  
  
  
  Define Receiver:
  
  If no receiver is defined for the specific message type, you may need to create or adjust the receiver determination rules in the integration settings.
  
  
  
  Validate Data:
  
  Ensure that the data being sent is complete and meets the required criteria for processing. Check for any missing or incorrect fields.
  
  
  
  Review Authorizations:
  
  Ensure that the user or system has the necessary authorizations to access the receiver system. This may involve checking roles and permissions.
  
  
  
  Monitor Logs:
  
  Check the application logs and integration logs for more detailed error messages that can provide insights into the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific integration scenario you are working with for additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Integration Scenarios: Familiarize yourself with the specific integration scenarios between SAP S/4HANA and SAP C4C, as different scenarios may have unique requirements.
  SAP Notes: Search for relevant SAP Notes that may address known issues or provide additional guidance on resolving this error.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the error message ISU_S4H_C4C_UTIL_MSG281.