How To Fix ISU_S4H_C4C_UTIL_MSG023 - Internal Order &1 is in status closed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ISU_S4H_C4C_UTIL_MSG -

  • Message number: 023

  • Message text: Internal Order &1 is in status closed

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ISU_S4H_C4C_UTIL_MSG023 - Internal Order &1 is in status closed ?

    The SAP error message ISU_S4H_C4C_UTIL_MSG023 indicates that an internal order is in a "closed" status, which means that no further transactions can be posted against it. This error typically arises in the context of SAP IS-U (Industry Solution for Utilities) and can occur during various operations, such as posting costs or creating new transactions related to that internal order.

    Cause:

    The primary cause of this error is that the internal order you are trying to use has been closed. In SAP, internal orders can be closed for various reasons, such as the completion of a project, the end of a fiscal period, or a manual closure by a user. Once an internal order is closed, it is no longer available for posting new transactions.

    Solution:

    To resolve this error, you can consider the following options:

    1. Check the Status of the Internal Order:

      • Use transaction code KO03 (Display Internal Order) to check the status of the internal order. Confirm that it is indeed closed.
    2. Reopen the Internal Order:

      • If you need to post transactions to this internal order, you may need to reopen it. This can typically be done using transaction code KO02 (Change Internal Order) if you have the necessary authorizations. However, reopening an internal order may depend on your organization's policies and the specific configuration in your SAP system.
    3. Create a New Internal Order:

      • If reopening the internal order is not an option, consider creating a new internal order for the transactions you need to post. Ensure that the new order is set up correctly and is in an open status.
    4. Consult with Your SAP Administrator:

      • If you are unsure about the status of the internal order or the implications of reopening it, consult with your SAP administrator or finance team. They can provide guidance based on your organization's processes.

    Related Information:

    • Internal Order Lifecycle: Understand the lifecycle of internal orders in SAP, including creation, posting, and closure processes.
    • Authorization Issues: Ensure that you have the necessary authorizations to view or modify internal orders.
    • SAP Documentation: Refer to SAP Help documentation for more detailed information on internal orders and their management.
    • Transaction Codes:
      • KO03: Display Internal Order
      • KO02: Change Internal Order
      • KO01: Create Internal Order

    By following these steps, you should be able to address the error message and proceed with your required transactions.

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