How To Fix ISU_S4H_C4C_UTIL_MSG001 - Sales document items could not be assigned -> see long text.

ISU_S4H_C4C_UTIL_MSG001 - Overview

• Message type: E = Error

• Message class: ISU_S4H_C4C_UTIL_MSG -

• Message number: 001

• Message text: Sales document items could not be assigned -> see long text.

What causes this issue?

The system tried to access the sales items in sales processing within a
requirement routine of output determination.
The required assignment of a field symbol was not successful.
Reason might be that you used this requirement routine for a document
outside sales processing.

System Response

The system terminated.

How to fix this error?

Please check whether you assigned the requirement routine for the
'SalesOnDemand' opportunity confirmation to an output triggered by sales
processing.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

ISU_S4H_C4C_UTIL_MSG001 - Details

• The SAP error message ISU_S4H_C4C_UTIL_MSG001, which indicates that "Sales document items could not be assigned," typically arises in the context of SAP IS-U (Utilities) and its integration with other modules like S/4HANA or C4C (Cloud for Customer). This error suggests that there is an issue with the assignment of sales document items, which could be due to various reasons.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data between the sales document and the related master data (e.g., customer master, material master).
  Missing Configuration: Required configuration settings in the system may be missing or incorrect, leading to issues in processing sales documents.
  Document Status: The status of the sales document may not allow for the assignment of items (e.g., if the document is in a locked state).
  Item Category Issues: The item categories used in the sales document may not be correctly defined or may not allow for the intended processing.
  Integration Issues: If