How To Fix ISU_MSG_GS_IND058 - No change in user status

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_MSG_GS_IND - Message class for IS-U: India localization

• Message number: 058

• Message text: No change in user status

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_MSG_GS_IND058 - No change in user status ?

  The SAP error message ISU_MSG_GS_IND058 ("No change in user status") typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when attempting to change the status of a user or a contract, but the system detects that there is no actual change to be made. This can happen in various scenarios, such as when trying to update the status of a service connection or a contract account.
  Cause:
  
  No Status Change: The most common cause is that the status you are trying to set is already the current status of the user or contract. For example, if you attempt to set a status to "Active" when it is already "Active," the system will not process the change.
  Incorrect Status Transition: The status you are trying to set may not be valid based on the current status. For example, you cannot change a status from "Inactive" to "Inactive."
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to change the status, leading to the system not processing the request.
  System Configuration: There may be configuration settings in the system that prevent certain status changes from being executed.
  
  Solution:
  
  Verify Current Status: Check the current status of the user or contract to ensure that you are attempting to make a valid change. If the status is already what you are trying to set, no action is needed.
  Check Status Transition Rules: Review the allowed status transitions in your system configuration to ensure that the change you are trying to make is valid.
  User Authorization: Ensure that the user attempting to make the change has the necessary authorizations to perform the action.
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling user status changes in IS-U.
  Debugging: If the issue persists and you believe it should allow the change, consider debugging the process or checking for any custom code that might be affecting the status change.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP IS-U, such as EA19 (Change User Status) or EA20 (Display User Status).
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.