How To Fix ISU_MSG_GS_IND057 - No active user status

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_MSG_GS_IND - Message class for IS-U: India localization

• Message number: 057

• Message text: No active user status

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_MSG_GS_IND057 - No active user status ?

  The SAP error message ISU_MSG_GS_IND057: No active user status typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when a user tries to perform an action on a business object (like a contract or a service order) that requires a specific user status, but that status is not currently active.
  Cause:
  
  Missing User Status: The business object does not have an active user status that allows the action you are trying to perform.
  Incorrect Status Configuration: The user status configuration may not be set up correctly, or the status may have been deactivated.
  Business Process Flow: The business process may require a specific sequence of statuses, and the current status does not meet the requirements for the next action.
  
  Solution:
  
  
  Check User Status: 
  
  Navigate to the business object in question and check the current user status. You can do this by going to the status management screen.
  Ensure that the required user status is active.
  
  
  
  Activate User Status:
  
  If the required user status is not active, you may need to activate it. This can typically be done through the status management configuration in the SAP system.
  You may need to consult with your SAP administrator or a functional consultant to ensure that the correct statuses are configured and activated.
  
  
  
  Review Status Profile:
  
  Check the status profile assigned to the business object. Ensure that it includes the necessary statuses for the actions you want to perform.
  If the status profile is incorrect, it may need to be modified to include the required statuses.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to user statuses in IS-U to understand the specific requirements for the business object you are working with.
  
  
  
  Transaction Codes:
  
  Use transaction codes like IW32 (for changing orders) or ISU_STATUS (for managing statuses) to check and modify statuses as needed.
  
  
  
  Testing:
  
  After making changes, test the process again to ensure that the error is resolved and that the action can be completed successfully.
  
  
  
  Related Information:
  
  User Status Management: Understanding how user statuses work in SAP IS-U is crucial. User statuses can control the flow of business processes and restrict actions based on the current status of an object.
  Configuration: User statuses are configured in the system and can be tailored to meet specific business requirements. This includes defining which statuses are available and how they transition from one to another.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on user status management.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.