How To Fix ISU_GS_IN_MSG028 - The specified service is not provided by Franchisee &

ISU_GS_IN_MSG028 - Overview

• Message type: E = Error

• Message class: ISU_GS_IN_MSG - Message class for IS-U: India localization

• Message number: 028

• Message text: The specified service is not provided by Franchisee &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_GS_IN_MSG028 - The specified service is not provided by Franchisee & ?

  The SAP error message ISU_GS_IN_MSG028 indicates that a specified service is not provided by the franchisee in the context of SAP IS-U (Industry Solution for Utilities). This error typically arises in scenarios involving service management, particularly when dealing with service contracts, billing, or service provisioning.
  
  Cause:
  
  Service Not Configured: The service you are trying to access or process is not configured for the franchisee in the system.
  Franchisee Assignment: The franchisee may not be assigned to provide the specific service in the system settings.
  Incorrect Service Type: The service type being requested may not match the services that the franchisee is authorized to provide.
  Master Data Issues: There may be issues with the master data related to the franchisee or the service, such as missing or incorrect entries.
  
  
  Solution:
  
  
  Check Service Configuration:
  
  Go to the configuration settings in SAP IS-U and verify that the service in question is correctly configured for the franchisee.
  Ensure that the service is active