How To Fix ISU_GS_IN_MSG027 - Please check the validity, another franchisee & is active in this period

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_GS_IN_MSG - Message class for IS-U: India localization

• Message number: 027

• Message text: Please check the validity, another franchisee & is active in this period

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_GS_IN_MSG027 - Please check the validity, another franchisee & is active in this period ?

  The SAP error message ISU_GS_IN_MSG027 typically occurs in the context of the SAP IS-U (Industry Solution for Utilities) module, particularly when dealing with franchisee management or service agreements. This error indicates that there is an issue with the validity of a franchisee or that another franchisee is active during the specified period.
  Cause:
  
  Franchisee Validity: The franchisee you are trying to use may not be valid for the specified time period. This could be due to the franchisee being inactive or not set up correctly in the system.
  Overlapping Franchisees: There may be another franchisee that is active during the same period, which can lead to conflicts in the system.
  Configuration Issues: There might be configuration issues in the franchisee setup or in the service agreement that need to be addressed.
  
  Solution:
  
  
  Check Franchisee Validity:
  
  Go to the franchisee master data and verify the validity dates. Ensure that the franchisee is active for the period you are trying to process.
  If the franchisee is not valid, you may need to update the validity dates or activate the franchisee.
  
  
  
  Review Active Franchisees:
  
  Check if there are any other franchisees that are active during the same period. You can do this by reviewing the franchisee assignments in the relevant contracts or agreements.
  If there is an overlap, you may need to resolve the conflict by either changing the dates or adjusting the franchisee assignments.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to franchisees in the SAP IS-U module. Ensure that all necessary settings are correctly configured.
  If you are unsure about the configuration, consult with your SAP IS-U functional consultant or support team.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to ISU_GS_IN_MSG027 for any specific guidance or updates that may address this error.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test to ensure that the error no longer occurs and that the franchisee can be processed as expected.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like ISU_FRANCHISEE or ISU_CONTRACT to access franchisee or contract data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.