How To Fix ISU_C4C_UTILITIES042 - Disconnection Document not found

ISU_C4C_UTILITIES042 - Overview

• Message type: E = Error

• Message class: ISU_C4C_UTILITIES - Utilities Industry : Utilities message

• Message number: 042

• Message text: Disconnection Document not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_C4C_UTILITIES042 - Disconnection Document not found ?

  The SAP error message ISU_C4C_UTILITIES042 indicates that a disconnection document could not be found in the system. This error typically arises in the context of utilities management within SAP IS-U (Industry Solution for Utilities) when trying to process a disconnection or related activities.
  
  Cause:
  
  Missing Document: The disconnection document that is being referenced does not exist in the system. This could be due to it not being created, being deleted, or being archived.
  Incorrect Document Number: The document number being used in the transaction may be incorrect or mistyped.
  Authorization Issues: The user may not have the necessary authorizations to view or access the disconnection document.
  Data Synchronization Issues: If the system is integrated with other systems (like CRM or C4C), there may be synchronization issues leading to the document not being available in the expected system.
  
  
  Solution:
  
  Verify Document Existence: Check if the disconnection document exists in the system. You can do this by using transaction