How To Fix ISU_C4C_UTILITIES040 - Enter either Equipment Number or Device Cat. and Device Number


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ISU_C4C_UTILITIES - Utilities Industry : Utilities message

  • Message number: 040

  • Message text: Enter either Equipment Number or Device Cat. and Device Number

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ISU_C4C_UTILITIES040 - Enter either Equipment Number or Device Cat. and Device Number ?

    The SAP error message ISU_C4C_UTILITIES040 indicates that the system requires either an Equipment Number or a combination of Device Category and Device Number to proceed with a certain operation. This error typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when trying to access or manipulate data related to utility devices or equipment.

    Cause:

    1. Missing Input: The user has not provided the necessary information (either Equipment Number or Device Category and Device Number) in the relevant fields.
    2. Incorrect Data Entry: The input provided may not match the expected format or may not exist in the system.
    3. Configuration Issues: There may be issues with the configuration of the system that prevent the proper recognition of the equipment or device.

    Solution:

    1. Provide Required Information:

      • Ensure that you enter either the Equipment Number or both the Device Category and Device Number in the appropriate fields.
      • Double-check for any typos or formatting issues in the input.
    2. Verify Data Existence:

      • Check if the Equipment Number or the combination of Device Category and Device Number exists in the system. You can do this by navigating to the relevant transaction codes or tables in SAP to confirm the data.
    3. Consult Documentation:

      • Review the relevant SAP documentation or help files for guidance on the expected input formats and requirements.
    4. Check User Authorizations:

      • Ensure that you have the necessary authorizations to access the equipment or device data.
    5. System Configuration:

      • If the issue persists, consult with your SAP Basis or technical team to check for any configuration issues that may be affecting the system's ability to recognize the input.
    6. Error Logs:

      • Review any error logs or system messages that may provide additional context or details about the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP IS-U, such as:
      • IE03: Display Equipment
      • EAM: Enterprise Asset Management
    • SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
    • User Training: Ensure that users are trained on the correct procedures for entering equipment and device information to minimize errors.

    By following these steps, you should be able to resolve the error message ISU_C4C_UTILITIES040 and proceed with your tasks in SAP IS-U.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author