How To Fix IST_TC013 - Error during instantation of telephone number object

SAP Error Message - Details

• Message type: E = Error

• Message class: IST_TC - Telecom Classes

• Message number: 013

• Message text: Error during instantation of telephone number object

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IST_TC013 - Error during instantation of telephone number object ?

  The SAP error message IST_TC013, which indicates "Error during instantiation of telephone number object," typically arises in the context of SAP's telecommunications or customer relationship management (CRM) modules. This error can occur when the system is unable to create or retrieve a telephone number object due to various reasons.
  Causes:
  
  Missing Configuration: The telephone number object may not be properly configured in the system.
  Data Inconsistencies: There may be inconsistencies or missing data in the master data related to the telephone number.
  Authorization Issues: The user may not have the necessary authorizations to access or create telephone number objects.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  Incorrect Input: The input data for the telephone number may be incorrect or not in the expected format.
  
  Solutions:
  
  Check Configuration: Ensure that the telephone number object is correctly configured in the system. This may involve checking the relevant customizing settings in the SAP system.
  Validate Data: Review the master data related to the telephone number to ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Review Authorizations: Check the user’s authorization profile to ensure that they have the necessary permissions to create or modify telephone number objects.
  Debugging: If you have access to technical resources, consider debugging the process to identify the exact point of failure. This may involve looking at the application logs or using transaction codes like SLG1 to check for error logs.
  Consult Documentation: Refer to SAP documentation or notes related to the specific module you are working with for any known issues or patches that may address this error.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE80 (Object Navigator), SE37 (Function Module), or SLG1 (Application Log).
  SAP Notes: Search for SAP Notes related to IST_TC013 in the SAP Support Portal, as there may be specific fixes or recommendations provided by SAP.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the IST_TC013 error in your SAP environment.