How To Fix IST_EBS500 - The application is &1, not &2

SAP Error Message - Details

• Message type: E = Error

• Message class: IST_EBS - Interface Between IS-T and External Billing System

• Message number: 500

• Message text: The application is &1, not &2

What causes this issue?

The function called here is only intended for application 'T'
(telecommunications).
It cannot run in any other application. Therefore processing was
cancelled.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IST_EBS500 - The application is &1, not &2 ?

  The SAP error message IST_EBS500, which states "The application is &1, not &2," typically occurs in the context of Electronic Bank Statement (EBS) processing. This error indicates a mismatch between the expected application type and the actual application type being processed.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Configuration Mismatch: The configuration for the bank statement processing may not align with the actual data being processed. For example, the system expects a certain application type (like a specific bank account or transaction type) but receives a different one.
  Incorrect Data: The data in the bank statement file may not match the expected format or application type defined in the SAP system.
  Custom Development: If there are custom developments or enhancements in the EBS processing, they may lead to unexpected application types being processed.
  
  Solution:
  To resolve the IST_EBS500 error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for Electronic Bank Statement processing in SAP (Transaction code: OBBA or similar).
  Verify that the application types and bank accounts are correctly configured and match the incoming bank statement data.
  
  
  
  Review Bank Statement Data:
  
  Inspect the bank statement file being processed to ensure it contains the correct application type and format.
  If the file is generated by an external system, ensure that it adheres to the expected structure defined in SAP.
  
  
  
  Adjust Mapping:
  
  If there are specific mappings defined for the bank statement processing, ensure that they are correctly set up to handle the incoming data.
  
  
  
  Check for Custom Code:
  
  If there are any custom enhancements or user exits related to EBS processing, review them to ensure they are not causing the mismatch.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to Electronic Bank Statement processing for any known issues or additional configuration steps.
  
  
  
  Testing:
  
  After making changes, test the processing of the bank statement again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBBA (for configuring EBS), FEBAN (for processing bank statements), and others related to bank accounting.
  SAP Notes: Check SAP Notes for any updates or patches that may address this specific error or provide additional guidance.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the IST_EBS500 error and implement a solution to resolve it.