How To Fix IST_EBS350 - The IDoc for the master data output could not be created


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IST_EBS - Interface Between IS-T and External Billing System

  • Message number: 350

  • Message text: The IDoc for the master data output could not be created

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Smart SAP Assistant

  • What is the cause and solution for SAP error message IST_EBS350 - The IDoc for the master data output could not be created ?

    The SAP error message IST_EBS350 indicates that there was an issue with creating an IDoc (Intermediate Document) for master data output. This error can occur in various scenarios, particularly when dealing with data exchange between SAP systems or between SAP and external systems.

    Causes:

    1. Configuration Issues: The IDoc type or message type may not be properly configured in the system.
    2. Master Data Inconsistencies: There may be inconsistencies or missing data in the master data records that are supposed to be sent out.
    3. Authorization Issues: The user or process attempting to create the IDoc may not have the necessary authorizations.
    4. Technical Errors: There could be technical issues such as problems with the IDoc processing function modules or issues in the underlying database.
    5. Missing Partner Profile: The partner profile for the receiving system may not be set up correctly, or the necessary settings for the IDoc type may be missing.
    6. Incorrect Data Mapping: The data being sent may not match the expected format or structure required for the IDoc.

    Solutions:

    1. Check Configuration:

      • Verify that the IDoc type and message type are correctly configured in transaction WE30 (IDoc Types) and WE81 (Message Types).
      • Ensure that the necessary partner profiles are set up in transaction WE20.
    2. Validate Master Data:

      • Check the master data records for completeness and correctness. Ensure that all required fields are populated and that there are no inconsistencies.
    3. Review Authorizations:

      • Ensure that the user or process has the necessary authorizations to create IDocs. This can be checked in transaction SU53 or by consulting with your security team.
    4. Check Technical Logs:

      • Use transaction WE02 or WE05 to check the IDoc processing logs for more detailed error messages that can provide insights into what went wrong.
      • Look for any relevant short dumps in transaction ST22 that may indicate underlying issues.
    5. Test IDoc Creation:

      • Try to manually create an IDoc for the same master data using the relevant transaction to see if the issue persists. This can help isolate whether the problem is with the data or the process.
    6. Consult SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates that resolve known issues.
    7. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurred.

    Related Information:

    • IDoc Documentation: Familiarize yourself with IDoc processing and configuration by reviewing SAP documentation and guides.
    • Transaction Codes: Commonly used transaction codes related to IDocs include:
      • WE02: Display IDoc
      • WE05: IDoc List
      • WE20: Partner Profiles
      • WE30: IDoc Types
    • Error Handling: Understanding how to handle IDoc errors and exceptions can be beneficial for troubleshooting.

    By following these steps, you should be able to identify the root cause of the IST_EBS350 error and implement a solution.

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