How To Fix ISSR_TP867 - No entry exists in table &1 for company code &2 and SR variant &3

SAP Error Message - Details

• Message type: E = Error

• Message class: ISSR_TP - Message Class for Statutory Reporting

• Message number: 867

• Message text: No entry exists in table &1 for company code &2 and SR variant &3

What causes this issue?

No entry exists in table &V1& for the combination of company code &V2& /
SR variant &V3&.

System Response

The freely assignable portion of the external identification number for
the combination of company code &V2& / SR variant &V3& cannot be
transferred.

How to fix this error?

Check whether the entries in table &V1& were also transported when the
company-code-dependent Customizing settings were transported. If
necessary, maintain the missing entries using transaction SE16.
Compare the number range subobject of the new entry with the number
range subobject defined for the combination of company code &V2& / SR
variant &V3& in Customizing activity <DS:SIMG.ISSR_MAIN_05C>Activate
Statutory Reporting for Company Code</>; the entries must match.
Then restart the transfer of external identification numbers to the
management table.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISSR_TP867 - No entry exists in table &1 for company code &2 and SR variant &3 ?

  The SAP error message ISSR_TP867 indicates that there is no entry in a specific table for the given company code and service request (SR) variant. This error typically arises in the context of SAP's Industry Solution for Service Management or similar modules where specific configurations are required for different company codes and service request variants.
  Cause:
  The error can occur due to several reasons:
  
  Missing Configuration: The required configuration for the specified company code and service request variant has not been set up in the relevant table.
  Incorrect Data Entry: The company code or service request variant provided in the transaction may be incorrect or misspelled.
  Transport Issues: If the configuration was recently transported from another system, it may not have been included or may have failed during the transport process.
  Data Deletion: The entry may have been deleted or not created due to an oversight.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the relevant configuration transaction (e.g., SPRO) and navigate to the area where the service request variants are defined.
  Ensure that there is an entry for the specified company code and service request variant in the relevant table (often related to service management or service requests).
  
  
  
  Create Missing Entries:
  
  If the entry is missing, create it manually. Ensure that all required fields are filled out correctly.
  
  
  
  Verify Input Data:
  
  Double-check the company code and service request variant you are using in the transaction. Make sure they are correct and exist in the system.
  
  
  
  Transport Check:
  
  If the configuration was recently transported, check the transport logs to ensure that the transport was successful and that all necessary entries were included.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or notes related to the specific configuration for your industry solution to ensure that you are following the correct procedures.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on your specific SAP version and configuration, you may need to use different transaction codes to access the relevant configuration settings.
  SAP Notes: Search for SAP Notes related to the error message ISSR_TP867 for any specific patches or updates that may address the issue.
  Documentation: Refer to the SAP Help Portal for detailed documentation on service management and configuration settings.
  
  By following these steps, you should be able to identify and resolve the cause of the error message ISSR_TP867 in your SAP system.