How To Fix ISSR_TP689 - Selected data records contain invalid SR identifier combinations

SAP Error Message - Details

• Message type: E = Error

• Message class: ISSR_TP - Message Class for Statutory Reporting

• Message number: 689

• Message text: Selected data records contain invalid SR identifier combinations

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISSR_TP689 - Selected data records contain invalid SR identifier combinations ?

  The SAP error message "ISSR_TP689 Selected data records contain invalid SR identifier combinations" typically occurs in the context of SAP's Industry Solution for Service and Repair (ISSR). This error indicates that there are issues with the combinations of Service Request (SR) identifiers in the selected data records, which may not be valid or consistent according to the system's requirements.
  Causes:
  
  Invalid Combinations: The selected records may have SR identifiers that do not match the expected combinations defined in the system.
  Data Integrity Issues: There may be inconsistencies in the data, such as missing or incorrect entries in related tables.
  Configuration Errors: The system configuration may not be set up correctly to handle the specific combinations of SR identifiers.
  User Input Errors: Incorrect data entry by users when creating or modifying service requests.
  
  Solutions:
  
  Check Data Records: Review the selected data records for any inconsistencies or invalid combinations of SR identifiers. Ensure that all required fields are filled out correctly.
  Validate Combinations: Verify that the combinations of SR identifiers are valid according to the business rules and configurations in your SAP system.
  Data Correction: If you identify any incorrect entries, correct them in the relevant tables or records.
  Consult Documentation: Refer to SAP documentation or configuration guides related to the ISSR module to understand the valid combinations of SR identifiers.
  System Configuration: If the issue persists, check the configuration settings in the SAP system to ensure they align with the business processes and requirements.
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with relevant transaction codes in the ISSR module that may help in troubleshooting or correcting the data.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.