How To Fix ISSR7010 - No SR contract type is assigned to SR product type &

SAP Error Message - Details

• Message type: E = Error

• Message class: ISSR7 - ISSR: Messages from Position Management

• Message number: 010

• Message text: No SR contract type is assigned to SR product type &

What causes this issue?

No SR capital investment type (<LS>SR contract type</>) is assigned to
SR product type (<LS>SR PType</>) in the Customizing settings.

System Response

The system cannot process/transfer the document.

How to fix this error?

Check your settings in the IMG activity <DS:SIMG.ISSR_MAIN3>Define and
Assign SR Product Type and SR Product Category</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISSR7010 - No SR contract type is assigned to SR product type & ?

  The SAP error message ISSR7010 indicates that there is no Service Request (SR) contract type assigned to the specified Service Request product type. This error typically occurs in the context of SAP's Service Request Management, where specific configurations are required to ensure that service requests can be processed correctly.
  Cause:
  
  Missing Configuration: The primary cause of this error is that the system does not have a valid mapping between the service request product type and the corresponding service request contract type.
  Incorrect Product Type: The product type being used may not be correctly defined or may not have an associated contract type in the system.
  Custom Development: If there are custom developments or modifications in the system, they may not have been properly configured to handle the service request product types.
  
  Solution:
  To resolve the ISSR7010 error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for Service Request Management.
  Ensure that the service request product type in question is correctly configured and has a corresponding service request contract type assigned.
  
  
  
  Assign Contract Type:
  
  If the contract type is missing, you will need to create or assign a valid service request contract type to the service request product type.
  This can typically be done in the configuration settings under the Service Request Management area.
  
  
  
  Validate Product Type:
  
  Ensure that the product type being used in the service request is valid and correctly defined in the system.
  Check for any typos or discrepancies in the product type that might lead to the error.
  
  
  
  Testing:
  
  After making the necessary changes, test the service request creation process again to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions related to your version of SAP, as the steps may vary slightly depending on the system configuration.
  
  
  
  Contact Support:
  
  If the issue persists after checking the configuration and making the necessary adjustments, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration) and others that may be used to manage service requests.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  User Roles: Ensure that the user roles and authorizations are correctly set up to allow access to the necessary configuration settings.
  
  By following these steps, you should be able to resolve the ISSR7010 error and ensure that your service request management processes function smoothly.