How To Fix ISSR7009 - SR product type cannot be derived from feeder system product type &

SAP Error Message - Details

• Message type: E = Error

• Message class: ISSR7 - ISSR: Messages from Position Management

• Message number: 009

• Message text: SR product type cannot be derived from feeder system product type &

What causes this issue?

The system cannot determine the SR product type <ZH>(SR Ptype) </>for
the feeder system <DS:DE.VVSART>product type</>.

System Response

The document cannot be processed/transferred.

How to fix this error?

Check your settings in the IMG activity <DS:SIMG.ISSR_MAIN3>Define and
Assign SR Product Type and SR Product Category</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISSR7009 - SR product type cannot be derived from feeder system product type & ?

  The SAP error message ISSR7009 indicates that the system is unable to derive the SR (Service Request) product type from the feeder system's product type. This typically occurs in the context of SAP's Industry Solution for Retail (IS-Retail) or similar modules where product types are essential for processing transactions.
  Cause:
  
  Mismatch in Product Types: The feeder system's product type does not match any of the expected product types defined in the SAP system.
  Configuration Issues: There may be configuration settings in the SAP system that do not align with the feeder system's product types.
  Missing Mapping: The mapping between the feeder system's product types and the SAP product types may not be set up correctly.
  Data Integrity Issues: There could be issues with the data being sent from the feeder system, such as incorrect or incomplete product type information.
  
  Solution:
  
  
  Check Product Type Configuration:
  
  Verify that the product types in the feeder system are correctly defined and that they correspond to the product types in SAP.
  Ensure that the necessary mappings between the feeder system and SAP are established.
  
  
  
  Review Customizing Settings:
  
  Go to the customizing settings in SAP (transaction SPRO) and check the configuration for product types under the relevant module (e.g., IS-Retail).
  Ensure that the product type settings are correctly configured to accept the product types from the feeder system.
  
  
  
  Mapping Maintenance:
  
  If there is a mapping table or configuration that links feeder system product types to SAP product types, ensure that it is complete and accurate.
  Update or create mappings as necessary.
  
  
  
  Data Validation:
  
  Validate the data being sent from the feeder system to ensure that it includes the correct product type information.
  Check for any data integrity issues that may be causing the product type to be unrecognized.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional troubleshooting steps or known issues.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the product types are now being derived correctly without triggering the error.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, SE11 for data dictionary checks, or SE80 for development objects.
  SAP Notes: Check SAP Notes for any updates or patches related to this error message.
  Support: If the issue persists, consider reaching out to SAP support or consulting with a technical expert who specializes in SAP IS-Retail or the specific module you are working with.
  
  By following these steps, you should be able to identify the root cause of the ISSR7009 error and implement a solution to resolve it.