How To Fix ISSR3005 - &1 is not a valid country in the CIC code

SAP Error Message - Details

• Message type: E = Error

• Message class: ISSR3 - Master Data Functions II

• Message number: 005

• Message text: &1 is not a valid country in the CIC code

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISSR3005 - &1 is not a valid country in the CIC code ?

  The SAP error message ISSR3005 indicates that the country code specified in the Customer Interaction Center (CIC) is not valid. This error typically arises when the system is unable to recognize the country code provided in the context of the transaction or configuration.
  Cause:
  
  Invalid Country Code: The country code entered does not exist in the SAP system or is not properly configured.
  Configuration Issues: The country code may not be set up in the relevant configuration settings, such as in the master data or in the country-specific settings.
  Data Entry Error: There may be a typographical error in the country code entered by the user.
  Missing Country in Customizing: The country may not be included in the customizing settings for the CIC.
  
  Solution:
  
  Verify Country Code: Check the country code entered in the transaction. Ensure that it is correct and follows the ISO standard (e.g., "US" for the United States, "DE" for Germany).
  Check Configuration:
  
  Go to the relevant customizing settings in SAP (Transaction SPRO).
  Navigate to the section for defining countries and ensure that the country code in question is listed and properly configured.
  
  
  Update Master Data: If the country code is missing from the master data, you may need to add it. This can typically be done in the customer or vendor master data.
  Consult Documentation: Review SAP documentation or help resources for any specific requirements related to the country codes in your version of SAP.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like OVK1 (for country settings) or XD01/XD02 (for customer master data) to check or update the relevant information.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  User Roles and Authorizations: Ensure that the user has the necessary permissions to access and modify the relevant data.
  
  By following these steps, you should be able to resolve the ISSR3005 error and ensure that the country code is valid within the SAP system.