How To Fix ISSR492 - Entry &3 &4 not found for product category &2 in table &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ISSR - Message Class for Statutory Reporting

• Message number: 492

• Message text: Entry &3 &4 not found for product category &2 in table &1

What causes this issue?

The entry &V4& made on the screen for statutory reporting identifier
&V3& does not exist for product category &V2& in check table &V1&.

System Response

Therefore, assignment to the statutory-reporting-relevant key figure
&V3& is not possible.

How to fix this error?

Use F4 selection to select correct entries for key figure &V3& for
product category &V2&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISSR492 - Entry &3 &4 not found for product category &2 in table &1 ?

  The SAP error message ISSR492 indicates that a specific entry for a product category is not found in a specified table. This error typically arises in the context of SAP's Industry Solution for Retail (IS-Retail) or similar modules where product categories are managed.
  Cause:
  The error message ISSR492 can occur due to several reasons:
  
  Missing Data: The product category you are trying to access does not exist in the specified table. This could be due to data not being uploaded or created properly.
  Incorrect Configuration: The configuration settings for the product category may not be set up correctly, leading to the system being unable to find the required entry.
  Data Migration Issues: If data was migrated from another system or during an upgrade, some entries may not have been transferred correctly.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the data in the specified table.
  
  Solution:
  To resolve the ISSR492 error, you can take the following steps:
  
  
  Check the Table: Identify the table mentioned in the error message and check if the entry for the specified product category exists. You can use transaction codes like SE11 (Data Dictionary) to view the table structure and contents.
  
  
  Create or Update Entry: If the entry is missing, you may need to create it. This can be done through the appropriate transaction or program that allows you to maintain product categories.
  
  
  Review Configuration: Ensure that the configuration for product categories is set up correctly. This may involve checking settings in the IMG (Implementation Guide) under the relevant module.
  
  
  Data Migration Review: If the issue arose after a data migration, review the migration logs and ensure that all necessary data was transferred correctly. You may need to re-import or correct the data.
  
  
  Authorization Check: Verify that the user has the necessary authorizations to access the data. This can be done by checking the user roles and authorizations in transaction SU01.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional insights or patches that may address the issue.
  
  
  Related Information:
  
  Transaction Codes: SE11 (Data Dictionary), SE16 (Data Browser), SU01 (User Maintenance), and SPRO (Customizing).
  SAP Notes: Check SAP Notes for any known issues or patches related to the ISSR492 error.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the ISSR492 error and implement a solution to resolve it.