How To Fix ISSR031 - &1 &2: entry &3 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ISSR - Message Class for Statutory Reporting

  • Message number: 031

  • Message text: &1 &2: entry &3 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ISSR031 - &1 &2: entry &3 does not exist ?

    The SAP error message ISSR031 typically indicates that a specific entry (identified by &3) does not exist in the system for the specified parameters (&1 and &2). This error is often encountered in the context of SAP's Industry Solutions, particularly in areas related to logistics, sales, or other modules where specific entries are required for processing.

    Cause:

    1. Missing Master Data: The most common cause is that the required master data (such as customer, vendor, material, or other relevant entities) has not been created or is not available in the system.
    2. Incorrect Input: The parameters provided (like &1 and &2) may be incorrect or not matching any existing entries in the database.
    3. Data Deletion: The entry might have been deleted or archived, leading to its unavailability.
    4. Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the specific entry.

    Solution:

    1. Check Master Data: Verify that the required master data exists in the system. You can do this by navigating to the relevant transaction codes (like XD03 for customers, MK03 for vendors, etc.) and checking if the entry is present.
    2. Correct Input Parameters: Ensure that the input parameters you are using are correct. Double-check for typos or incorrect values.
    3. Data Recovery: If the entry was deleted, check if it can be restored from backups or if it can be recreated.
    4. Authorization Check: Ensure that the user has the necessary permissions to access the data. You may need to consult with your SAP security team to verify this.
    5. Consult Documentation: Review any relevant SAP documentation or notes related to the specific module you are working with, as there may be additional context or known issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with the relevant transaction codes for checking master data in your specific module.
    • SAP Notes: Search for SAP Notes related to the error message ISSR031 in the SAP Support Portal, as there may be specific patches or updates that address this issue.
    • Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.

    If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or a consultant who can provide more in-depth assistance.

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