How To Fix ISSR030 - Sending not possible; no e-mail address specified in user data

SAP Error Message - Details

• Message type: E = Error

• Message class: ISSR - Message Class for Statutory Reporting

• Message number: 030

• Message text: Sending not possible; no e-mail address specified in user data

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISSR030 - Sending not possible; no e-mail address specified in user data ?

  The SAP error message ISSR030 indicates that the system is unable to send an email because there is no email address specified in the user data for the user attempting to send the email. This is a common issue when trying to send notifications or reports via email from SAP.
  Cause:
  The primary cause of this error is that the user profile does not have an email address assigned. This can happen for various reasons, such as:
  
  The user has not provided an email address in their user profile.
  The email address was removed or not maintained correctly.
  The user is not set up properly in the system.
  
  Solution:
  To resolve this issue, you need to ensure that the user has a valid email address assigned in their user profile. Here are the steps to do this:
  
  
  Access User Maintenance:
  
  Go to transaction code SU01 (User Maintenance).
  
  
  
  Enter User ID:
  
  Enter the user ID of the person who is trying to send the email and click on the "Display" button.
  
  
  
  Edit User Data:
  
  Click on the "Change" button to edit the user data.
  
  
  
  Maintain Email Address:
  
  Navigate to the "Address" tab.
  In the "Internet" section, enter a valid email address in the "E-mail" field.
  
  
  
  Save Changes:
  
  After entering the email address, save the changes.
  
  
  
  Test Email Sending:
  
  Try to send the email again to verify that the issue has been resolved.
  
  
  
  Related Information:
  
  User Profile Maintenance: Ensure that all relevant user data is maintained correctly, including email addresses, phone numbers, and other contact information.
  Email Configuration in SAP: Make sure that the SAP system is configured correctly for sending emails. This includes settings in transaction SCOT (SAPconnect) to ensure that the email sending functionality is operational.
  Authorization Issues: Ensure that the user has the necessary authorizations to send emails. This can be checked in the user roles and profiles.
  Email Format: Ensure that the email address is in the correct format (e.g., [e-mail]) to avoid any syntax errors.
  
  By following these steps, you should be able to resolve the ISSR030 error and enable email sending functionality for the user in question.