How To Fix ISJP811 - Invoice Summary Virtual Account &1/&2/&3 is currently locked.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ISJP - Message class for invoice summary

  • Message number: 811

  • Message text: Invoice Summary Virtual Account &1/&2/&3 is currently locked.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ISJP811 - Invoice Summary Virtual Account &1/&2/&3 is currently locked. ?

    The SAP error message ISJP811 indicates that an invoice summary for a virtual account is currently locked. This typically occurs when another user or process is accessing or modifying the invoice summary, preventing your transaction from proceeding.

    Cause:

    1. Concurrent Access: Another user or process is currently working on the same invoice summary, which locks the record.
    2. Incomplete Transactions: A previous transaction may not have been completed properly, leaving the invoice summary in a locked state.
    3. System Issues: There may be a temporary system issue or a bug that is causing the lock.

    Solution:

    1. Wait and Retry: If the lock is due to another user, wait for a few moments and then try again. Locks are usually temporary.
    2. Check Lock Entries: Use transaction code SM12 to check for lock entries. You can see which user or process is holding the lock. If you have the necessary permissions, you can delete the lock entry, but this should be done with caution as it may disrupt the other user's work.
    3. Identify the User: If you find a lock entry in SM12, identify the user or process that is holding the lock. Communicate with them to understand if they can release the lock.
    4. Review Transaction Logs: Check transaction logs or system messages to see if there are any indications of why the lock is persisting.
    5. System Restart: In some cases, a system restart may be necessary to clear persistent locks, but this should be done by your system administrator.
    6. Contact Support: If the issue persists and you cannot resolve it, contact your SAP support team for further assistance.

    Related Information:

    • Transaction Codes:

      • SM12: To view and manage lock entries.
      • SM21: To check system logs for any related errors or warnings.
      • SE11: To check the data dictionary for the relevant tables if needed.
    • User Permissions: Ensure that you have the necessary permissions to view and manage locks in the system.

    • Documentation: Refer to SAP documentation or help resources for more detailed information on handling locks and troubleshooting related issues.

    By following these steps, you should be able to identify the cause of the lock and take appropriate action to resolve the ISJP811 error.

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