How To Fix ISJP702 - Reset of document &1 &2 &3 not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: ISJP - Message class for invoice summary

• Message number: 702

• Message text: Reset of document &1 &2 &3 not allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISJP702 - Reset of document &1 &2 &3 not allowed ?

  The SAP error message ISJP702, which states "Reset of document &1 &2 &3 not allowed," typically occurs in the context of document management or processing within SAP systems, particularly in the area of financial accounting or logistics. This error indicates that there is an attempt to reset a document (such as an invoice, purchase order, or other financial document) that is not permitted due to certain conditions or statuses associated with that document.
  Causes:
  
  Document Status: The document may be in a status that does not allow for a reset. For example, if the document has already been posted or processed in a way that locks it from further changes.
  Dependencies: There may be dependent documents or transactions that are linked to the document you are trying to reset, preventing the reset action.
  Authorization Issues: The user may not have the necessary authorizations to perform a reset on the document.
  Configuration Settings: Certain configuration settings in the SAP system may restrict the ability to reset documents under specific conditions.
  
  Solutions:
  
  Check Document Status: Review the status of the document in question. If it is posted or has been processed, you may need to reverse or cancel the document instead of resetting it.
  Review Dependencies: Investigate if there are any dependent documents or transactions that are preventing the reset. You may need to address these dependencies first.
  User Authorizations: Ensure that the user attempting to perform the reset has the appropriate authorizations. If not, contact your SAP security administrator to obtain the necessary permissions.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to document processing and resets. They may need to adjust the configuration to allow resets under certain conditions.
  Use Alternative Transactions: If resetting is not allowed, consider using alternative transactions to achieve the desired outcome, such as reversing or adjusting the document.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing documents, such as FB08 (Reverse Document), ME22N (Change Purchase Order), or others depending on the context.
  Documentation: Review SAP documentation or user manuals related to document management and processing for further insights into handling such errors.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support or your internal SAP support team for further assistance.