How To Fix ISJP102 - Customer is still used as a recipient (e.g. by &).

ISJP102 - Overview

• Message type: E = Error

• Message class: ISJP - Message class for invoice summary

• Message number: 102

• Message text: Customer is still used as a recipient (e.g. by &).

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISJP102 - Customer is still used as a recipient (e.g. by &). ?

  The SAP error message ISJP102 indicates that a customer is still being used as a recipient in some context, which prevents certain actions from being performed on that customer record. This typically occurs when you are trying to delete or change a customer master record that is still linked to transactions or documents in the system.
  
  Cause:
  The error message ISJP102 is triggered when:
  
  The customer is still referenced in various documents, such as sales orders, invoices, or delivery notes.
  The customer is assigned to a specific recipient role in a transaction or document.
  There are open items or pending transactions associated with the customer.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify References: Use transaction codes like SE16 or SE11 to check the database tables (e.g., KNA1, KNB1, VBAK, VBAP, etc.) for any references to the customer. This will help you identify where the customer is still being used.
  
  
  Clear Open Items: If there are