How To Fix ISIS_BAS001 - No search help exists for application &1 and contract category &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ISIS_BAS - Standard Messages for all of IBU Insurance

• Message number: 001

• Message text: No search help exists for application &1 and contract category &2

What causes this issue?

No search help has been defined for application &V1& and contract
account category &V2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check and, if necessary, update your entries for the application and
contract account category.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISIS_BAS001 - No search help exists for application &1 and contract category &2 ?

  The SAP error message ISIS_BAS001 indicates that there is no search help available for the specified application and contract category. This typically occurs when a user attempts to perform a search or lookup in a transaction or report, but the system cannot find the necessary search help configuration for the given parameters.
  Cause:
  
  Missing Search Help Configuration: The most common cause is that the search help for the specified application and contract category has not been defined in the system.
  Incorrect Application or Contract Category: The application or contract category provided may be incorrect or not valid in the context of the current transaction.
  Custom Development: If there are custom developments or modifications in the system, they may not have included the necessary search help.
  
  Solution:
  
  
  Check Configuration:
  
  Verify if the search help is configured for the specified application and contract category. This can be done by checking the relevant configuration settings in the SAP system.
  Use transaction code SE11 (Data Dictionary) to check if the search help exists for the specified parameters.
  
  
  
  Create or Modify Search Help:
  
  If the search help does not exist, you may need to create it. This involves defining the search help in the Data Dictionary and linking it to the appropriate fields.
  If it exists but is not linked correctly, you may need to modify the existing search help to include the necessary parameters.
  
  
  
  Check Authorization:
  
  Ensure that the user has the necessary authorizations to access the search help. Sometimes, authorization issues can prevent the display of search helps.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or consult with your SAP Basis or development team to understand the specific requirements for the application and contract category in question.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is a standard application and you believe it should have search help configured.
  
  
  
  Related Information:
  
  Transaction Codes: SE11 (Data Dictionary), SE80 (Object Navigator), SE37 (Function Module), and SE84 (Repository Information System) can be useful for checking and creating search helps.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide guidance on configuring search helps.
  Custom Development: If your organization has custom developments, ensure that they are properly documented and that the search helps are included in the development specifications.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.