How To Fix /ISIDEX/EDEREG_INV211 - Original document &1 (external cross ref. no. &2) has not been reversed

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISIDEX/EDEREG_INV -

• Message number: 211

• Message text: Original document &1 (external cross ref. no. &2) has not been reversed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISIDEX/EDEREG_INV211 - Original document &1 (external cross ref. no. &2) has not been reversed ?

  The SAP error message /ISIDEX/EDEREG_INV211 indicates that there is an issue with reversing an original document in the system. This error typically arises in the context of invoice processing or document management within the SAP system, particularly when dealing with external cross-references.
  Cause:
  The error message suggests that the system is unable to reverse the specified original document due to one or more of the following reasons:
  
  Document Status: The original document may not be in a status that allows for reversal. For example, it might be already reversed, or it could be in a locked state.
  Cross-Reference Issues: The external cross-reference number provided may not match any existing documents, or there may be inconsistencies in the data.
  Authorization Issues: The user attempting to perform the reversal may not have the necessary permissions to reverse the document.
  Configuration Issues: There may be configuration settings in the SAP system that prevent the reversal of certain types of documents.
  Dependencies: There could be dependent documents or transactions that are preventing the reversal of the original document.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Document Status: Verify the status of the original document. Ensure that it is eligible for reversal and not already reversed or locked.
  Validate Cross-Reference: Confirm that the external cross-reference number is correct and corresponds to an existing document in the system.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the reversal. If not, contact your SAP security administrator to grant the required permissions.
  Consult Configuration: Review the configuration settings related to document reversal in your SAP system. This may involve checking the settings in the relevant modules (e.g., FI, MM).
  Check Dependencies: Investigate if there are any dependent documents or transactions that need to be addressed before the reversal can be processed.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error message. SAP Notes often provide insights into known issues and their resolutions.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB08 (to reverse an accounting document) or MIRO (for invoice verification) that may be involved in the process.
  SAP Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant context to expedite the troubleshooting process.
  Documentation: Review the SAP documentation related to document management and invoice processing for additional insights and best practices.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully reverse the original document.