How To Fix /ISIDEX/EDEREG_INV140 - Service check did not determine errors (billed &1 / stored &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISIDEX/EDEREG_INV -

• Message number: 140

• Message text: Service check did not determine errors (billed &1 / stored &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISIDEX/EDEREG_INV140 - Service check did not determine errors (billed &1 / stored &2) ?

  The SAP error message /ISIDEX/EDEREG_INV140 typically relates to issues in the invoicing or billing process within the SAP system, particularly in the context of the IS-IS (Industry Solution for Utilities) module. The message indicates that a service check did not find any errors, but there is a discrepancy between the billed amount and the stored amount.
  Cause:
  
  Data Discrepancy: The billed amount (&1) does not match the stored amount (&2). This could be due to incorrect data entry, configuration issues, or problems with the billing logic.
  Timing Issues: There may be timing issues where the data has not been updated or synchronized properly between different modules or systems.
  Configuration Errors: Incorrect configuration in the billing or invoicing settings can lead to mismatches in amounts.
  Master Data Issues: Problems with master data (e.g., customer master, contract accounts) can also lead to discrepancies in billing.
  
  Solution:
  
  Data Verification: Check the billing documents and the underlying data to ensure that the billed and stored amounts are correct. Look for any manual entries or adjustments that may have been made.
  Reprocess Billing: If discrepancies are found, consider reprocessing the billing documents to ensure that the amounts are recalculated correctly.
  Check Configuration: Review the configuration settings related to billing and invoicing in the IS-IS module to ensure they are set up correctly.
  Master Data Review: Verify the master data related to the customer and contract accounts to ensure that all relevant information is accurate and up to date.
  Consult Logs: Check the application logs for any additional error messages or warnings that may provide more context about the issue.
  SAP Notes: Look for relevant SAP Notes or updates that may address known issues related to this error message.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE11 (Data Dictionary), SE80 (Object Navigator), or SARA (Archive Administration) to investigate further.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if this is affecting business operations.
  Documentation: Review the SAP documentation for the IS-IS module for any specific guidelines or troubleshooting steps related to billing discrepancies.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.