How To Fix ISI023 - No sales document found for document number &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ISI - Message class for Supplier Workplace

• Message number: 023

• Message text: No sales document found for document number &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISI023 - No sales document found for document number &1 ?

  The SAP error message ISI023, which states "No sales document found for document number &1," typically occurs when the system is unable to locate a sales document associated with the specified document number. This can happen in various scenarios, such as during the processing of sales orders, deliveries, or billing documents.
  Causes:
  
  Incorrect Document Number: The document number entered may be incorrect or mistyped.
  Document Deletion: The sales document may have been deleted or archived, making it unavailable for retrieval.
  Document Not Created: The sales document may not have been created yet, or the process that generates it has not been completed.
  Authorization Issues: The user may not have the necessary permissions to view the document.
  Data Consistency Issues: There may be inconsistencies in the database or issues with the data that prevent the document from being found.
  
  Solutions:
  
  Verify Document Number: Double-check the document number for accuracy. Ensure that it is entered correctly and corresponds to an existing sales document.
  Check Document Status: Use transaction codes like VA03 (Display Sales Order) or VL03N (Display Outbound Delivery) to check if the document exists and is in the correct status.
  Review Deletion/Archiving: If the document was deleted or archived, consult with your SAP administrator or IT department to see if it can be restored or if there are any archived records.
  Check User Authorizations: Ensure that the user has the necessary authorizations to access the sales document. This may involve checking roles and permissions in the SAP system.
  Consult Logs and Tables: If the issue persists, check relevant logs or database tables (like VBAK for sales orders) to see if there are any discrepancies or issues with the data.
  Contact Support: If none of the above solutions work, consider reaching out to your SAP support team for further assistance. They may be able to provide insights based on system logs or configurations.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), VL03N (Display Outbound Delivery), and VF03 (Display Billing Document) to help troubleshoot the issue.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP's support portal can provide additional context and solutions.
  Documentation: Review SAP documentation or user manuals related to sales document processing for more detailed information on how sales documents are managed within the system.
  
  By following these steps, you should be able to identify the cause of the ISI023 error and take appropriate action to resolve it.