How To Fix ISI015 - No sales order can be created for account &1, date &2 and actual date &3

SAP Error Message - Details

• Message type: E = Error

• Message class: ISI - Message class for Supplier Workplace

• Message number: 015

• Message text: No sales order can be created for account &1, date &2 and actual date &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISI015 - No sales order can be created for account &1, date &2 and actual date &3 ?

  The SAP error message ISI015 indicates that a sales order cannot be created for a specific account on a given date due to certain conditions not being met. This error typically arises in the context of sales and distribution (SD) processes within SAP.
  Cause:
  The error message ISI015 can be triggered by several factors, including:
  
  Account Status: The customer account may be blocked for sales orders. This could be due to credit issues, payment terms, or other account-related restrictions.
  Date Validity: The specified date for the sales order may fall outside of the allowed date range for the customer or material. This could be due to business rules or configuration settings.
  Material Availability: The material associated with the sales order may not be available for the requested date, or there may be restrictions on selling the material to that customer.
  Sales Area Configuration: The sales area (combination of sales organization, distribution channel, and division) may not be properly configured for the customer or material.
  Credit Limit Exceeded: The customer may have exceeded their credit limit, preventing the creation of new sales orders.
  
  Solution:
  To resolve the ISI015 error, you can take the following steps:
  
  
  Check Customer Account:
  
  Go to the customer master data and check if the account is blocked for sales orders. You can do this using transaction code XD03 (Display Customer) or VD03 (Display Customer - Sales Area).
  If the account is blocked, you may need to unblock it or resolve any outstanding issues.
  
  
  
  Verify Dates:
  
  Ensure that the date you are trying to use for the sales order is valid. Check the validity periods for the customer and any related materials.
  If necessary, adjust the date to fall within the allowed range.
  
  
  
  Review Material Availability:
  
  Check the availability of the material for the requested date. You can use transaction code MD04 (Stock/Requirements List) to see stock levels and availability.
  If the material is not available, you may need to adjust the order or check for alternative materials.
  
  
  
  Check Sales Area Configuration:
  
  Ensure that the sales area is correctly set up for the customer and material. You can review the configuration in the SAP IMG (Implementation Guide) under Sales and Distribution settings.
  
  
  
  Credit Management:
  
  Check the customer's credit limit and outstanding balances. You can do this using transaction code FD32 (Change Customer Credit Management).
  If the credit limit is exceeded, you may need to adjust the limit or resolve outstanding payments.
  
  
  
  Consult with SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP documentation for further troubleshooting.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD03 / VD03 - Display Customer
  MD04 - Stock/Requirements List
  FD32 - Change Customer Credit Management
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  Documentation: Review SAP Help documentation for Sales and Distribution to understand the configuration and processes better.
  
  By following these steps, you should be able to identify the root cause of the ISI015 error and implement the necessary solutions to resolve it.