How To Fix ISI009 - No sales order can be created for account &1 and date &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ISI - Message class for Supplier Workplace

• Message number: 009

• Message text: No sales order can be created for account &1 and date &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISI009 - No sales order can be created for account &1 and date &2 ?

  The SAP error message ISI009, which states "No sales order can be created for account &1 and date &2," typically occurs in the context of sales order processing. This error indicates that there is an issue preventing the creation of a sales order for a specific customer account on a given date. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Blocked Customer Account: The customer account may be blocked for sales order processing due to credit issues, payment history, or other reasons.
  Invalid Sales Area: The sales area (combination of sales organization, distribution channel, and division) may not be set up correctly for the customer.
  Date Restrictions: There may be restrictions on the dates for which sales orders can be created, such as a closed period or specific business rules.
  Missing Master Data: Required master data (like customer master data, material master data, or pricing conditions) may be incomplete or missing.
  Credit Limit Exceeded: The customer may have exceeded their credit limit, preventing new sales orders from being created.
  Sales Order Type Restrictions: The specific sales order type being used may have restrictions that prevent it from being created for the customer.
  
  Solutions:
  
  Check Customer Status: Verify if the customer account is blocked. You can do this by checking the customer master data in transaction XD03 or VD03.
  Review Sales Area Configuration: Ensure that the sales area is correctly configured for the customer. Check the sales area settings in the customer master.
  Examine Date Settings: Check if there are any date restrictions in place. This may involve reviewing the fiscal year settings or any specific business rules that apply.
  Validate Master Data: Ensure that all necessary master data is complete and accurate. This includes checking the customer master, material master, and pricing conditions.
  Check Credit Management: Review the customer's credit limit and payment history. If the credit limit is exceeded, consider adjusting it or obtaining approval for the order.
  Review Sales Order Type: Ensure that the sales order type being used is appropriate for the customer and that there are no restrictions preventing its use.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like XD03 (Display Customer), VA01 (Create Sales Order), and VK11 (Create Pricing Condition) to investigate and resolve issues.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  User Authorizations: Ensure that the user attempting to create the sales order has the necessary authorizations to do so.
  Consult Documentation: Refer to SAP documentation or help files for more detailed information on sales order processing and error handling.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant for further investigation.