How To Fix ISI007 - Account statement cannot be deleted; unmatch account statement first

SAP Error Message - Details

• Message type: E = Error

• Message class: ISI - Message class for Supplier Workplace

• Message number: 007

• Message text: Account statement cannot be deleted; unmatch account statement first

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISI007 - Account statement cannot be deleted; unmatch account statement first ?

  The SAP error message ISI007 indicates that you are trying to delete an account statement that is currently matched with other transactions or documents in the system. This typically occurs in the context of financial accounting or bank statement processing, where an account statement must be unlinked from any matched transactions before it can be deleted.
  Cause:
  
  Matched Transactions: The account statement you are trying to delete has been matched with one or more transactions. This could include payments, invoices, or other financial documents.
  Data Integrity: SAP enforces data integrity rules to ensure that financial records remain accurate and consistent. Deleting a statement that is still in use could lead to discrepancies.
  
  Solution:
  To resolve the ISI007 error, you need to unmatch the account statement from any associated transactions before attempting to delete it. Here are the steps you can follow:
  
  
  Identify Matched Transactions:
  
  Use transaction codes like FF67 (for manual bank statement processing) or FF.5 (for electronic bank statement processing) to view the matched transactions.
  Check the account statement details to see which transactions are linked.
  
  
  
  Unmatch Transactions:
  
  Navigate to the transaction where the matching occurred (e.g., F-28 for incoming payments).
  Locate the matched transactions and unmatch them. This may involve reversing or clearing the transactions that are linked to the account statement.
  
  
  
  Delete the Account Statement:
  
  Once all matched transactions have been unlinked, you can proceed to delete the account statement using the appropriate transaction code (e.g., FF67 or FF.5).
  
  
  
  Check for Errors:
  
  After unmatching and deleting, ensure that there are no residual errors or inconsistencies in your financial records.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for bank statement processing, such as:
  
  FF67: Manual Bank Statement
  FF.5: Electronic Bank Statement
  F-28: Post Incoming Payments
  F-32: Clear Customer
  
  
  Documentation: Refer to SAP documentation or help files for detailed instructions on managing bank statements and transactions.
  User Permissions: Ensure you have the necessary permissions to unmatch and delete account statements in your SAP environment.
  
  If you continue to experience issues after following these steps, it may be helpful to consult with your SAP support team or a financial consultant familiar with your specific SAP configuration.