How To Fix ISI004 - Internal error

SAP Error Message - Details

• Message type: E = Error

• Message class: ISI - Message class for Supplier Workplace

• Message number: 004

• Message text: Internal error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISI004 - Internal error ?

  The SAP error message ISI004, which indicates an "Internal error," can be somewhat vague, as it does not provide specific details about the underlying issue. However, here are some common causes, potential solutions, and related information that may help you troubleshoot this error:
  Causes:
  
  System Configuration Issues: Misconfigurations in the SAP system settings or parameters can lead to internal errors.
  Data Inconsistencies: Corrupted or inconsistent data in the database can trigger internal errors during processing.
  Program Errors: Bugs or issues in custom ABAP programs or standard SAP programs can result in internal errors.
  Memory Issues: Insufficient memory allocation or resource constraints on the application server can lead to internal errors.
  Transport Issues: Problems during the transport of objects between systems can cause inconsistencies that lead to internal errors.
  
  Solutions:
  
  Check SAP Notes: Search the SAP Support Portal for any relevant SAP Notes related to the ISI004 error. SAP frequently updates its knowledge base with solutions for known issues.
  Review System Logs: Use transaction codes like SLG1 (Application Log) or ST22 (Dump Analysis) to check for any related dumps or logs that provide more context about the error.
  Data Consistency Checks: Run consistency checks on the relevant data to ensure there are no corrupt entries. Tools like transaction SE11 (Data Dictionary) can help you analyze table structures.
  Debugging: If you have access to the ABAP code, you can debug the program that triggered the error to identify the exact point of failure.
  System Resources: Monitor system resources (memory, CPU usage) to ensure that the application server has sufficient resources. You may need to adjust the configuration or allocate more resources.
  Re-transport Objects: If the error occurred after a transport, consider re-transferring the objects or checking for any missing dependencies.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or dumps you have collected.
  Community Forums: Check SAP Community forums or other online platforms where SAP professionals discuss similar issues. You may find others who have encountered the same error and can share their solutions.
  Documentation: Review the official SAP documentation for the specific module or functionality you are working with, as it may contain troubleshooting steps for common errors.
  
  Conclusion:
  The ISI004 error can stem from various issues, and resolving it may require a combination of checking system configurations, reviewing logs, and possibly debugging code. If you are unable to resolve the issue on your own, engaging with SAP Support or community forums can provide additional insights and assistance.