How To Fix ISI003 - Details sales orders cannot be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: ISI - Message class for Supplier Workplace

• Message number: 003

• Message text: Details sales orders cannot be displayed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISI003 - Details sales orders cannot be displayed ?

  The SAP error message ISI003, which states "Details sales orders cannot be displayed," typically indicates that there is an issue with accessing or displaying sales order details in the SAP system. This error can arise from various causes, and here are some common reasons along with potential solutions:
  Causes:
  
  Authorization Issues: The user may not have the necessary permissions to view sales order details.
  Data Inconsistencies: There may be inconsistencies or missing data in the sales order records.
  System Configuration: Incorrect configuration settings in the SAP system could prevent the display of sales orders.
  Technical Issues: There may be underlying technical issues, such as database problems or system performance issues.
  Transaction Code Issues: The transaction code used to access the sales order may not be correct or may not be functioning properly.
  
  Solutions:
  
  
  Check User Authorizations:
  
  Ensure that the user has the appropriate roles and authorizations to view sales orders. This can be checked in transaction code SU53 to see if there are any authorization failures.
  
  
  
  Verify Sales Order Data:
  
  Check if the sales order exists and is not in a deleted or archived state. You can use transaction code VA03 to attempt to display the sales order directly.
  
  
  
  Review System Configuration:
  
  Consult with your SAP Basis or configuration team to ensure that the system settings related to sales order processing are correctly configured.
  
  
  
  Check for Technical Issues:
  
  Look into system logs (transaction code SM21) for any errors or warnings that might indicate a technical issue. You may also want to check the database for any inconsistencies.
  
  
  
  Use Alternative Transaction Codes:
  
  If you are using a specific transaction code to access sales orders, try using alternative codes like VA01 (Create Sales Order) or VA02 (Change Sales Order) to see if the issue persists.
  
  
  
  Contact SAP Support:
  
  If the issue cannot be resolved through the above steps, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), VA02 (Change Sales Order), and VA01 (Create Sales Order).
  SAP Notes: Check the SAP Support Portal for any notes related to ISI003 or sales order display issues. There may be specific patches or updates that address known issues.
  User Training: Ensure that users are trained on how to properly access and manage sales orders within the SAP system to minimize errors.
  
  By following these steps, you should be able to diagnose and potentially resolve the ISI003 error in SAP.