How To Fix /ISDFPS/UPS_COMMAND025 - IDoc with UPS command was reset for reprocessing

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/UPS_COMMAND -

• Message number: 025

• Message text: IDoc with UPS command was reset for reprocessing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/UPS_COMMAND025 - IDoc with UPS command was reset for reprocessing ?

  The SAP error message /ISDFPS/UPS_COMMAND025 IDoc with UPS command was reset for reprocessing typically indicates that an IDoc (Intermediate Document) related to a UPS (United Parcel Service) command has encountered an issue that requires it to be reset and reprocessed. This can happen for various reasons, including data inconsistencies, communication issues, or processing errors.
  Causes:
  
  Data Issues: The IDoc may contain invalid or incomplete data that prevents it from being processed correctly.
  Communication Errors: There may be issues with the connection to the UPS system, such as network problems or incorrect configuration settings.
  Processing Errors: The IDoc may have encountered an error during processing, such as a timeout or a failure in the UPS system.
  Configuration Issues: Incorrect settings in the SAP system or in the integration with UPS can lead to processing failures.
  
  Solutions:
  
  Check IDoc Status: Use transaction code WE02 or WE05 to view the status of the IDoc. Look for any error messages or warnings that can provide more context on the issue.
  Review Data: Validate the data in the IDoc to ensure that all required fields are populated correctly and that the data adheres to the expected formats.
  Reprocess the IDoc: You can reset the IDoc for reprocessing using transaction code BD87. This allows you to reprocess the IDoc after addressing any issues.
  Check Configuration: Review the configuration settings for the UPS integration in your SAP system. Ensure that all necessary parameters are set correctly.
  Monitor Communication: Check the communication logs between SAP and UPS to identify any connectivity issues. This may involve checking network settings, firewalls, or other middleware components.
  Consult Documentation: Refer to SAP notes or documentation related to the UPS integration for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may address specific issues related to UPS integration or IDoc processing.
  Transaction Codes: Familiarize yourself with transaction codes like WE02, WE05, BD87, and SM58 for monitoring IDocs and communication.
  Support: If the issue persists after troubleshooting, consider reaching out to SAP support or your technical team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and take appropriate actions to resolve it.