How To Fix /ISDFPS/PM_DIS289 - ERROR: Cannot extract info file from ZIP file

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/PM_DIS -

• Message number: 289

• Message text: ERROR: Cannot extract info file from ZIP file

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/PM_DIS289 - ERROR: Cannot extract info file from ZIP file ?

  The SAP error message /ISDFPS/PM_DIS289 ERROR: Cannot extract info file from ZIP file typically occurs when there is an issue with the ZIP file that is being processed in the SAP system. This error is often related to the Data Extraction Framework or similar functionalities where data is being imported or exported.
  Causes:
  
  Corrupted ZIP File: The ZIP file may be corrupted or not properly formatted, which prevents the system from extracting the necessary information.
  Incorrect File Path: The path to the ZIP file may be incorrect, leading to the system being unable to locate the file.
  File Permissions: The user or the system may not have the necessary permissions to access or read the ZIP file.
  Incompatible File Format: The ZIP file may not contain the expected structure or files that the SAP system is looking for.
  Insufficient Memory: The system may not have enough memory or resources to process the ZIP file.
  
  Solutions:
  
  Check the ZIP File: Verify that the ZIP file is not corrupted. You can try to open it on your local machine to ensure it is intact.
  Recreate the ZIP File: If the ZIP file is corrupted, recreate it from the source data and ensure it is properly formatted.
  Verify File Path: Ensure that the file path specified in the SAP system is correct and points to the right location of the ZIP file.
  Check Permissions: Ensure that the user or the system has the necessary permissions to access the ZIP file. You may need to adjust file permissions or consult with your system administrator.
  Review File Structure: Make sure that the contents of the ZIP file match the expected structure required by the SAP system.
  Monitor System Resources: Check the system resources to ensure that there is enough memory and processing power available to handle the extraction process.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. SAP frequently updates its knowledge base with solutions for common problems.
  Logs and Traces: Review the application logs and traces in SAP to gather more information about the error. This can provide insights into what went wrong during the extraction process.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.